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Everything posted by Krydos
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[Solved] Free SSL 9 months finally ran out waiting fo plesk
Krydos replied to fuzmic's topic in Escalated Requests
Download the le64.exe file from the link I posted, and then run it through the command prompt with something like this, but change the values to match your domain. le64.exe -email "krydos@example.com" -key account.key -csr krydos.csr -csr-key krydos.key -crt krydos.crt -domains "krydos.heliohost.org" -generate-missing --live Let us know if you need more help. -
Try it now.
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Awesome. Glad it's working for you.
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This backup is taking up 1.7 GB by itself. Want me to delete it? 1.7G ./backup-3.13.2021_18-48-43_rockygl1
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[Solved] Free SSL 9 months finally ran out waiting fo plesk
Krydos replied to fuzmic's topic in Escalated Requests
I assume you're referring to ZeroSSL providing 3 sets of 90 day free certificates, and now they're trying to charge you? You could get a free SSL certificate from Let's Encrypt. This is what I use to make my Let's Encrypt certificates on Windows https://github.com/do-know/Crypt-LE/releases I believe Comodo offers free 90 day certificates too. I haven't used them though. -
The Joomla site was transferred from cPanel to Plesk and you can see it at https://rockyglaciers.org/ Here's what public_html/index.php looks like <?php /** * @package Joomla.Site * * @copyright Copyright (C) 2005 - 2020 Open Source Matters, Inc. All rights reserved. * @license GNU General Public License version 2 or later; see LICENSE.txt */ That's definitely a Joomla file.
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Thanks for the donation. You're next in line to move to Plesk now https://www.heliohost.org/eta/?u=osims65 The next batch of emails will go out in about 12 hours.
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I tested the link for you by clicking move me now and it worked perfectly. Not sure why it didn't work for you. It's worked for quite a few other people too. You'll get an email in a bit when your account is on Plesk.
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VPS don't come with Nginx preinstalled, so if Nginx was broken it was because you installed it wrong. If you had asked for help with Nginx we would have helped you. Likewise, VPS also don't come with a file manager installed by default, so if it was broken it was because you installed it wrong. If you had asked for help with the file manager we could have helped you with it. VPS do come with the operating system you choose, with SSH access to run commands, and SFTP connection to upload files. VPS are fully tested before the IP address and access information is sent to you. The VPS was fully functional in every way before you logged in. If you broke the VPS somehow by trying to install stuff you could have just asked us for help and we would have either fixed it or wiped the server and reinstalled the operating system over again for free. We've had hundreds of VPS users over the years, some of which have been paying us for our service since 2018, and you're the first person to claim that our service doesn't work. We don't violate your privacy by inspecting your VPS unless you ask us to, so if something was "broken for months" it was because you broke it and then refused to ask for help.
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Try putting "Satisfy any" in the .htaccess inside folder 456. Does it cause a 500 error?
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Javascript actually has nothing to do with the server since it runs in the browser. If a server is capable of serving html pages it can do javascript too. If you're referring to Node.js which is javascript that runs on the server, yes that is available too.
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The VPS you purchased was 100% functional and had 100% uptime during the time that you were using it. We don't monitor if you're actually logging in and a lot of people set things up and then don't log in for months at a time because they don't need to as long as the payments are good the VPS will continue to be online. It was your choice not to contact support for help, and it was your choice not to use it for some reason even though it was working perfectly, and it was your choice to continue paying for it even though you couldn't figure out how it worked. The memory you were using couldn't be sold to anyone else while you were using it and it's not possible to return that memory that you used for several months. If you had canceled sooner we could have sold that memory to someone else. You were using a dedicated IP for several months that we couldn't use for anything else. You were using hard drive space on our server that we couldn't use for anything else. Since your VPS was powered on it was also using CPU time that no one else on the server could access while your server was using it. You have been refunded for the unused portion of your subscription, and your subscription was canceled promptly as soon as you asked. It's standard policy for all companies to not return the cost of services that were used because it's not possible to unuse the service and return time to us. If this was a product like a pair of pants or something you could return the product to us and we could resell it to someone else, but this isn't a product it's a service and there is no way for you to give back what you used.
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The default PHP version is 7.4. You can change the PHP version by going to Websites & Domains > the domain > PHP settings > Select the PHP version you want from the dropdown box > Click OK at the bottom. Yes, mbstring is enabled on PHP 5.4. I'm actually not sure why you can't change that setting. New accounts should be created with both http and https available, and then they can redirect to https if they want. I was able to disable it for you through the admin control panel, but it seems like that should be something you can change yourself. That's a security vulnerability. Changing that setting would allow hackers to access files outside their home directory. It was the same way on cPanel. Check the setting https://dl5ark.heliohost.org/basedir.php That means you can access files in your home directory and /tmp, and you can't access files in someone else's home directory. Normally you could put Options -Indexes, but .htaccess files aren't fully working yet for some reason. I'm still trying to figure out why. For now you can just put an index.html file in each directory to prevent directory browsing.
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Good job. We don't mind doing it for you, but it's a great learning experience if you're willing to try to figure it out. We sent a request to Let's Encrypt to raise our rate limit so hopefully we'll be able to provide more users with free automated SSL so people won't have to worry about installing it themselves in the future.
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Your subscription has been canceled, and a refund has been issued. Thank you for using our VPS service. For future reference, if you're having trouble figuring out how to do something it would probably make sense to contact support for assistance.
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Since you were on Johnny your account can't be transferred, so we will give you a brand new empty account on Plesk and a free upgrade to Tommy. Since new account creation hasn't been implemented yet there is no ETA. As soon as new account creation is implemented the ETA page will show your position number and estimate date when you will receive the email invite to create a new account. EDIT: To answer your question more directly, I looked at the database and you're #1011 in line to create a new account.
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Thanks for the donation. There you go https://www.heliohost.org/eta/?u=fup
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The Plesk transfer script doesn't assign the right PHP version on its own. When I realized what was happening I rewrote that part of the transfer script so it shouldn't affect anyone else going forward.
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[Solved] Please move pofbatto up in the plesk waiting list
Krydos replied to pofbatto's topic in Customer Service
I think we all missed this because you posted it on another person's solved issue. It looks like it was already solved though https://www.heliohost.org/eta/?u=pofbatto $6 is showing up. -
I'll send out the next batch of invites in probably about 12 hours or so. Yep. Everything is hotmail.com now.
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You're on Plesk so you can install it yourself if you want to try it. Log in to Plesk and go to Websites & Domains > SSL/TLS Certificates > Advanced > Choose File > Upload Certificate. You won't be able to get an automated Let's Encrypt certificate through Plesk right now because they're rate limiting us, but if you upload your ZeroSSL certificate it should work. Let us know if you have trouble installing it and I can take a look.
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Comment out the lines that are causing the 500 error, or rename the file. We've had a lot of issues with .htaccess files that worked on cPanel no longer working. I'm looking into it.
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[Solved] Plesk migration, subdomains missing?
Krydos replied to tstamphaus's topic in Escalated Requests
There you go https://jeep.cj7limited.nl/ Yeah, we've been having a lot of issues with certain .htaccess syntax not working under Plesk. Still working on getting that functional. For now just comment out lines that cause an error I guess. I'll make a news post when we get that figured out. -
What options are you trying to set? +Indexes?
