Krydos

Clicking the link in the email will move your old Tommy cPanel account onto the new Plesk Tommy. Any changes that you've made to your website since you got the VPS will have to be reapplied to your new Plesk account. When you have everything you need from your VPS backed up let us know and we can shut it down.

Sounds good. Do you need Django or Flask, or just Python3 for cgi?

Yes, all donors will be moved to Tommy. You can see your current position and how much different donation amounts would move you forward at https://www.heliohost.org/eta/?u=animal Let us know if you use a different PayPal email address than you created your HelioHost account with and we can manually link the two email addresses. If you use the same email address for both PayPal and HelioHost it will link automatically.

If you're using Cloudflare or some other external DNS provider, yes. If you're using ns1/ns2.heliohost.org they will be updated automatically during the transfer process.

We have two states. Your account was inactive which means that you haven't logged in for 30 days. Inactive accounts have their domains replaced with an inactivity message, but the domain still works. Then if you don't renew your account for another 30 days, so 60 days from the last login, your account becomes archived which means that your website is taken offline entirely and if anyone tries to go to your domain it will just time out. Archived accounts are compressed into a single backup file to save space and stored in case you come back. Wordpress causes a lot of load which leads to a lot of high load suspensions, but it doesn't affect your account becoming inactive or archived. That's only affected by failing to log in to the control panel.

Yep, once we're to the point where we can create new Plesk accounts you will get an invite sent to you via email. You can download your backup from https://www.heliohost.org/backup/ which is an older backup from July last year. We can't provide a newer full backup because your account was hacked and phishing content and other illegal stuff was uploaded to your account. We just took Johnny offline entirely rather than try to sort through all of it. If there a just a couple files you need from Johnny I can check those files by hand to look for tampering by the hacker and get them to you, but I'm not going to read through 10,000 files. You can check your current ETA or improve your position with this link https://www.heliohost.org/eta/?u=ethansua Let us know if you have any trouble downloading your backup, or have any other questions.

Ignore that last email. It was a spam bot on our forum. He's been banned and this topic has been locked.

We've existed and have been providing free hosting with this same name since 2005. When did your company start?

There you go https://www.heliohost.org/eta/?u=ceomega

Thanks for voting.

I updated the ETA page to explain what is going on. Sorry for the confusion. We haven't forgotten about you, and your donations still count we just aren't capable of creating new accounts right now because we're focusing all our work on the transfer script.

Do you have an existing account or are you trying to create a new account? If you have an existing account let us know the username so it can be linked to your ETA. Right now we're only transferring existing accounts, but not creating new accounts. If you are a donor, but don't have an existing account you won't show up on this list right now. As soon as we're able to create new accounts we will re-add your email address to the eta page.

The VPS has been created and you should have received an email just now with instructions on how to log in. Let us know if you need help with anything else.

Thanks for letting us know about the error. Your VPS is being built now. Just to double check though, the username you chose is tokdl, correct?

Just a small status update for everyone. This doesn't need a full news post of its own. The transfer process is going reasonably well, and while we have had a lot of unexpected issues, we're working through them and improving the system each day. We are now raising the number of accounts that are transferred each day to five. Keep an eye on your ETA at https://www.heliohost.org/eta/ and keep your other eye on your inbox because when it's your turn you'll receive an email with instructions on how to get moved immediately or wait longer. If you have any questions let us know.

Donations from 2020-07-14 through today count towards the Plesk ETA. We figured that people who donated 10 years ago or whatever probably aren't interested in free hosting anymore, so we had to draw the line somewhere. One year before we lost our licenses seemed like a reasonable compromise. Thanks for your donation though. Gifts like yours are what kept us alive for over 17 years now. Edit to add your ETA link: https://www.heliohost.org/eta/?u=mrj

Counted. Thanks for voting.

Yes, once you move to Plesk we will begin monitoring inactivity, and if you don't use your account it will be taken offline to make space for active users. If you stay on cPanel to avoid inactivity we will eventually take the server offline though so your website will go offline that way too.

You're welcome. Thanks for the feedback.

Actually, since you contacted us. I suggest you change your name. It obviously confuses a lot of people, and I suspect you chose that name intentionally to confuse people who are trying to find HelioHost.

Commenting on your control panel not working isn't defamation, it's a simple fact.

Thanks for letting us know, and thanks for using our VPS service.

There you go https://www.sslshopper.com/ssl-checker.html#hostname=n747mm.heliohost.org

Counted.

Your email has been changed. Once it's your turn to move to Plesk you will receive an email at this new address.