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Everything posted by Krydos
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Alright, try logging in to SFTP now. Protocol: SFTP Host: 65.19.143.6 Port: 1342 Logon Type: Normal User: unicenta Password: <what you submitted>
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There you go https://www.sslshopper.com/ssl-checker.html#hostname=appstursoft.com
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You can download a full backup from https://www.heliohost.org/backup/ Let us know if you have any issues.
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[Solved] ETA different account from email and username.
Krydos replied to yoreparo's topic in Escalated Requests
Oh I meant to post a reply here. He DM'd me on Discord and we got this straightened out already. -
Thanks again https://www.heliohost.org/eta/?u=juriscon
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In order to change you password securely go to https://www.heliohost.org/password/ and enter your email address and the new password you would like to use. Please be aware that since cPanel no longer works it will not instantly update your password. Once you have submitted your password through this page make a post here on this thread to let us know that it is done and I can update SFTP with the new password that you submitted. Once submitted the password will instantly be hashed and stored securely so no one, not even me, will ever have access to the plaintext password.
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[Solved] Install new SSL Certificate (update after expiration)
Krydos replied to juris's topic in Escalated Requests
There you go https://www.sslshopper.com/ssl-checker.html#hostname=jurisconsult.mg -
Thanks for the donations. There you go https://www.heliohost.org/eta/?u=juriscon If you let us know the date and amount of the second transaction ID we might be able to find it, but like Wolstech said it only counts towards the ETA if it was on or after 2020-07-14.
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Yeah, thanks for the donation.
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There you go https://www.heliohost.org/eta/?u=nocratri
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Right now it's not possible to create new accounts on Tommy, Johnny, and Ricky, even for donors, because we don't have cPanel licenses. We have about 5000 active accounts that we are keeping online, and when the Plesk servers are ready we will be transferring those active accounts over to the new servers and that is when we will be able to create new accounts. The shared hosting servers will never have access to bash console though. In order to have that access you would need to get a VPS, which are available right now, and start at $4 per month. You get full root access to install anything you want, and you could be up and running in just a few hours.
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Which you have already done.
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You only have to post in one place. Emailing Yash and I and copy/pasting the exact same text on to the forum isn't going to get you faster support. You're right. I forgot to set up IPv6 for you when I was installing your Alpine Linux. IPv6: 2001:470:1:1ee::57 Netmask: /64 Gateway: 2001:470:1:1ee::1 I ran setup-alpine and just installed it to disk. The only thing extra I installed was open-vm-tools so your don't end up with disk corruption if we need to do maintenance. We use open-vm-tools to gracefully shut down VPS if we need to reboot the host, for example, and if the user has uninstalled this package for some reason we just yank the power on the VPS which can result in file system corruption. We have “adding console access” on the todo list, but you have to keep in mind that HelioHost is a non-profit run by volunteers so we don’t have a staff of full time employees sitting around developing features 40 hours a week. It’s actually the opposite. We all have full time jobs and families and lives that come first and HelioHost is a hobby that we do in our free time.
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Alpine Linux has been installed on your VPS. I've never used Alpine Linux before, but it seems to be functioning. The root password is set to the password that you selected when you signed up for your VPS. A user with the username aloento that you selected when you signed up was also created using the password that you selected when you signed up. It's not possible for us to test the password for you since we never have access to it in plaintext, but it looks like Alpine uses the standard hashing technique that most linux distros use so the passwords should be set correctly. Let us know if you are unable to login and we can reset it for you. Let us know if there's anything else we can help you with. Thank you for the offer of WHMCS. I don't really see any use for it right now, but we'll keep it in mind for the future if we find a use for it. Thanks.
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He was suspended for high Wordpress load on 2021-06-07. I deleted all the suspended accounts from the database, but didn't bother to actually delete the accounts themselves. Since they didn't exist in the database anymore they wouldn't be transferred to Plesk, and then when the cPanel server was deleted they would be gone forever so it wasn't worth the extra effort to delete them one by one. I have restored the database entry from a backup. The database structure has changed considerably since the backup was taken so it took quite a bit of editing by hand to make it work in the new database. I also manually unsuspended the old account and it seems to be working still. @Abhisoodyou can log in via SFTP to manage your files if you want to. If you need to reset the password let us know and we can explain how to do that. If you need to install a new SSL certificate that can be done as well. Since your account is active now and you have a database entry you will be transferred to Plesk eventually as well. Once the transfer process starts you can check the ETA with this page https://www.heliohost.org/eta/?u=abhii100
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What specifications do you want on the VPS?
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There you go https://www.sslshopper.com/ssl-checker.html#hostname=luan.eng.br
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Yeah, my bad. I didn't look at it close enough. Thanks for the donations. There you go https://www.heliohost.org/eta/?u=cktrack
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There you go https://www.sslshopper.com/ssl-checker.html#hostname=johansx.heliohost.us
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The two method's that are confirmed to work is ZeroSSL's https://zerossl.com/ free 90 day certificate, and I've personally used this Windows executable project https://github.com/do-know/Crypt-LE/releases to create let's encrypt free 90 certificates that install just fine too. There was also a guy that purchased a one year certificate from somewhere and it installed just fine too. I think you're the third certificate that didn't work, but I didn't keep track of the non-working ones to compare what it was about them that caused the issue.
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Were there donations other than the one you posted the transaction ID for? That one is showing up on the eta https://www.heliohost.org/eta/?u=cktrack
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I tried it like 8 different times and every single time it would crash apache and everyone's websites on Ricky would all go offline until I removed your ssl certificates and restarted apache. Only a couple other certificates have done this and I'm not sure why. What service did you use to generate the certificate?
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This one slipped through the cracks too somehow. It's like the forum just marked everything as read somehow without me actually reading anything. Thanks for the donation. There you go https://www.heliohost.org/eta/?u=tstamp
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It looks like the problem was Hestia locked up. You could tell that it was locked up because going to https://vps11.heliohost.us:8083/ would result in a 500 error instead of a login page. The /usr/local/hestia/bin/v-update-sys-hestia-all command was trying to update Hestia, but after the update it would try to restart Hestia and the restart would fail because the old Hestia process was locked up and not responding. I killed the locked up Hestia process, and ran the updates and everything seems to be working now. Let us know if you need help with anything else.
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We could edit the [Krydos] multimod to add a message instead of just editing the title? I think the original reason the [Krydos] multimod didn't add a message is because a lot of times people were using the escalation multimod followed immediately by the [Krydos] one so it was kind of silly to have two messages tagged on there.
