Krydos

Like it says on the login page: We are in the process of upgrading our servers to use the Plesk control panel right now so you won't be able to log in to existing accounts or create new accounts until this process is done.

SFTP still works without cPanel. Just use your username, and the same password you would have logged in to cPanel with.

I found this in the log 2021-11-03 07:45:58 1miAy2-000CCQ-2y H=mout.gmx.net [212.227.17.21]:53217 Warning: "SpamAssassin as XXX detected message as NOT spam (0.0)" 2021-11-03 07:45:58 1miAy2-000CCQ-2y <= XXX@gmx.de H=mout.gmx.net [212.227.17.21]:53217 P=esmtps X=TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no S=4388 id=034301d7d086$ba410f60$2ec32e20$@gmx.de T="PushMail H H 1 M\374nster" for XXX@XXX.heliohost.org 2021-11-03 07:46:07 dovecot_plain authenticator failed for (localhost.localdomain) [65.19.143.6]:40748: 535 Incorrect authentication data (set_id=XXX@XXX.heliohost.org) 2021-11-03 07:46:07 1miAy2-000CCQ-2y ** |/home/XXX/mail/helio_test.pl <XXX@XXX.heliohost.org> R=central_filter T=jailed_virtual_address_pipe: Child process of jailed_virtual_address_pipe transport returned 255 (could mean shell command ended by signal 127 (Unknown signal 127)) from command: /usr/local/cpanel/bin/jailexec Are you sure you have the correct password? It says "incorrect authentication data".

Nothing that I know of has changed during that time frame. Without any error messages or any way to test it myself all I can do is just try things randomly I guess to see if it starts working again. I restarted exim. Does it work now?

See https://www.helionet.org/index/topic/46716-hh570186-fwd-donation-from-pay-pal/

There is no ETA at the moment for when your account will be moved to Plesk. Yes, your account is still working. You can see your website online at http://jrra.heliohost.org/

How recently? The last day? The last week? Yeah, I didn't think anything email related was working.

Alright, the VPS has been created and an email has been sent which contains the IP to log in to, etc. Let us know if you didn't get the email.

Sorry about that. Sometimes paypal takes a few hours to approve the payment, so you end up getting the message on our website that the payment hasn't been approved yet after you pay. This has only happened a couple of times, but it looks like everything is good now so I've started the VPS creation. You will receive an email to your paypal contact email address with instructions on how to log in to SSH as soon as it's done. Thank you for signing up for our VPS service.

There you go https://www.sslshopper.com/ssl-checker.html#hostname=geta7.com

The VPS creation isn't automatic. We have to build each one manually. It should be ready within the hour. Once the VPS is ready you will receive an email with the IP address to SSH in to, etc. Thanks for the purchase.

Your VPS was finished about an hour ago and you should have received the email with instructions on how to login by now. Let us know if you have any questions or need help with anything.

This news post was about moving the Johnny server from our old hard drive array to a new faster hard drive array. Most of the posts in this thread have nothing to do with that so it's being locked. If you have a question about the Plesk move, or need customer service you can post in the questions section https://www.helionet.org/index/forum/48-questions/ or the customer service section https://www.helionet.org/index/forum/45-customer-service/ respectively.

There you go https://www.sslshopper.com/ssl-checker.html#hostname=lifetimecrush.com

Yes, we are upgrading our servers to Plesk, and you won't be able to log in until that is complete.

Alright, I fixed it for you and linked the payment to your new VPS. It's building now and you will get an email when it's done.

That's never happened before. For some reason the database didn't get updated with your information. Did you leave the pay page open for a while? In order to fix this can you start at https://www.heliohost.org/vps/ and go through the signup process again, but stop when the pay through paypal options are presented. This will allow you to specify your username and password securely, and then I can link the existing payment to it, and build the VPS for you.

There you go https://www.sslshopper.com/ssl-checker.html#hostname=teamcornersoft.com

I still don't see a .key file. There's the certificate .crt and there's the ca-bundle, and there's a pkcs7 file .p7b which is just another format of the .crt and ca-bundle added together, but it doesn't include the private key. The good news is this certificate is good until 2022-06-01 as soon as we can find the .key file for it.

The certificate in your home directory expired on 2021-08-30. You'll need to generate a new one. You can copy/paste the text in the certificate.crt file into a tool like this to check its expiration date. https://www.sslshopper.com/certificate-decoder.html Don't copy/paste the private.key though. The contents of that file need to be kept private.

The email address you sent this message from isn't associated with any account. Perhaps your account was already deleted?

Also, thanks to you I discovered that the forum was turning "&" symbols in the link into "&amp;" so it was breaking the link. That issue is fixed now.

Yep.

Nope, that's perfect. I see the new transaction in the system, and you're good for 6 months.

I also want to mention that your VPS was paid for a month with your old card. Since you only used 5 days I refunded the unused remainder of the month. When you pay with the above link you will be charged immediately and you will automatically be billed again on November 19th and each month onwards.