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Everything posted by Krydos
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This was taken care of via email.
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There you go https://www.heliohost.org/eta/?u=lukarion
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What is the transaction ID?
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What method did you use to donate? Paypal, Skrill, Gofundme, Crypto, etc? What is the date of the donation?
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There you go https://www.sslshopper.com/ssl-checker.html#hostname=ds3cheatersblocker.heliohost.org
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There you go https://www.heliohost.org/eta/?u=davidbb
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I'm not seeing anything. How much was the donation for, and what was the date of the donation?
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[HH#965911] Donation made from a different email address
Krydos replied to HelioHost's topic in Email Support
There you go https://www.heliohost.org/eta/?u=irlhaiku -
We'll be making a news post in the next few days that should answer all of your questions.
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For the transfer order we are only counting donations from 2020-07-14 (one year before our licenses were revoked). It would be too much of a pain to try to figure out all the donations we've gotten since 2005 so the line had to be drawn somewhere. Bedsides, someone who donated $1 sixteen years ago probably isn't still around.
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Your VPS was canceled 4 days ago.
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You're currently #1767 in line to be moved. This is based on a total donation of $0. If you've made a donation in the last year please let us know the transaction ID so it can be linked to your account which will improve your position and result in your account being moved sooner.
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Which VPS is yours?
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[HH#701293] I need to renew my dedicated server
Krydos replied to HelioHost's topic in Email Support
I took a look at your account, and it's set up to bill automatically on the 30th of each month. If the payment doesn't go through automatically for some reason we'll contact you to let you know, but everything looks good on our end. -
I have verified that paypal won't bill again automatically. Like Yashrs already said, thanks for using our VPS service.
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Thanks for letting us know.
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All very good and accurate information above. The only thing I want to add is paying for a VPS counts towards getting your account moved to Plesk faster. We're moving people in order of who donated most so even if you only buy the smallest VPS for only one month that counts as a $4 donation, and it moves you in front of thousands of people who have donated $3 or less.
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The easiest way to force http to https is to put this in your .htaccess file RewriteEngine On RewriteCond %{HTTPS} !=on RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
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There you go https://www.sslshopper.com/ssl-checker.html#hostname=popnow.heliohost.us
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I'm surprised email works at all on Tommy. You could try sending the email through an external service such as gmail.
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Here's what your settings should look like if you're using Filezilla
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Like it says on the login page: We are in the process of upgrading our servers to use the Plesk control panel right now so you won't be able to log in to existing accounts or create new accounts until this process is done.
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SFTP still works without cPanel. Just use your username, and the same password you would have logged in to cPanel with.
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I found this in the log 2021-11-03 07:45:58 1miAy2-000CCQ-2y H=mout.gmx.net [212.227.17.21]:53217 Warning: "SpamAssassin as XXX detected message as NOT spam (0.0)" 2021-11-03 07:45:58 1miAy2-000CCQ-2y <= XXX@gmx.de H=mout.gmx.net [212.227.17.21]:53217 P=esmtps X=TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no S=4388 id=034301d7d086$ba410f60$2ec32e20$@gmx.de T="PushMail H H 1 M\374nster" for XXX@XXX.heliohost.org 2021-11-03 07:46:07 dovecot_plain authenticator failed for (localhost.localdomain) [65.19.143.6]:40748: 535 Incorrect authentication data (set_id=XXX@XXX.heliohost.org) 2021-11-03 07:46:07 1miAy2-000CCQ-2y ** |/home/XXX/mail/helio_test.pl <XXX@XXX.heliohost.org> R=central_filter T=jailed_virtual_address_pipe: Child process of jailed_virtual_address_pipe transport returned 255 (could mean shell command ended by signal 127 (Unknown signal 127)) from command: /usr/local/cpanel/bin/jailexec Are you sure you have the correct password? It says "incorrect authentication data".
