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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. For the transfer order we are only counting donations from 2020-07-14 (one year before our licenses were revoked). It would be too much of a pain to try to figure out all the donations we've gotten since 2005 so the line had to be drawn somewhere. Bedsides, someone who donated $1 sixteen years ago probably isn't still around.
  2. Your VPS was canceled 4 days ago.
  3. You're currently #1767 in line to be moved. This is based on a total donation of $0. If you've made a donation in the last year please let us know the transaction ID so it can be linked to your account which will improve your position and result in your account being moved sooner.
  4. Which VPS is yours?
  5. I took a look at your account, and it's set up to bill automatically on the 30th of each month. If the payment doesn't go through automatically for some reason we'll contact you to let you know, but everything looks good on our end.
  6. There's 20 GB free now. Thanks for letting us know. The apache logs and a lot of other stuff doesn't automatically rotate without a license.
  7. I have verified that paypal won't bill again automatically. Like Yashrs already said, thanks for using our VPS service.
  8. Thanks for letting us know.
  9. All very good and accurate information above. The only thing I want to add is paying for a VPS counts towards getting your account moved to Plesk faster. We're moving people in order of who donated most so even if you only buy the smallest VPS for only one month that counts as a $4 donation, and it moves you in front of thousands of people who have donated $3 or less.
  10. The easiest way to force http to https is to put this in your .htaccess file RewriteEngine On RewriteCond %{HTTPS} !=on RewriteRule ^ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]
  11. There you go https://www.sslshopper.com/ssl-checker.html#hostname=popnow.heliohost.us
  12. I'm surprised email works at all on Tommy. You could try sending the email through an external service such as gmail.
  13. Here's what your settings should look like if you're using Filezilla
  14. Like it says on the login page: We are in the process of upgrading our servers to use the Plesk control panel right now so you won't be able to log in to existing accounts or create new accounts until this process is done.
  15. SFTP still works without cPanel. Just use your username, and the same password you would have logged in to cPanel with.
  16. I found this in the log 2021-11-03 07:45:58 1miAy2-000CCQ-2y H=mout.gmx.net [212.227.17.21]:53217 Warning: "SpamAssassin as XXX detected message as NOT spam (0.0)" 2021-11-03 07:45:58 1miAy2-000CCQ-2y <= XXX@gmx.de H=mout.gmx.net [212.227.17.21]:53217 P=esmtps X=TLS1.2:ECDHE-RSA-AES256-GCM-SHA384:256 CV=no S=4388 id=034301d7d086$ba410f60$2ec32e20$@gmx.de T="PushMail H H 1 M\374nster" for XXX@XXX.heliohost.org 2021-11-03 07:46:07 dovecot_plain authenticator failed for (localhost.localdomain) [65.19.143.6]:40748: 535 Incorrect authentication data (set_id=XXX@XXX.heliohost.org) 2021-11-03 07:46:07 1miAy2-000CCQ-2y ** |/home/XXX/mail/helio_test.pl <XXX@XXX.heliohost.org> R=central_filter T=jailed_virtual_address_pipe: Child process of jailed_virtual_address_pipe transport returned 255 (could mean shell command ended by signal 127 (Unknown signal 127)) from command: /usr/local/cpanel/bin/jailexec Are you sure you have the correct password? It says "incorrect authentication data".
  17. Nothing that I know of has changed during that time frame. Without any error messages or any way to test it myself all I can do is just try things randomly I guess to see if it starts working again. I restarted exim. Does it work now?
  18. See https://www.helionet.org/index/topic/46716-hh570186-fwd-donation-from-pay-pal/
  19. There is no ETA at the moment for when your account will be moved to Plesk. Yes, your account is still working. You can see your website online at http://jrra.heliohost.org/
  20. How recently? The last day? The last week? Yeah, I didn't think anything email related was working.
  21. Alright, the VPS has been created and an email has been sent which contains the IP to log in to, etc. Let us know if you didn't get the email.
  22. Sorry about that. Sometimes paypal takes a few hours to approve the payment, so you end up getting the message on our website that the payment hasn't been approved yet after you pay. This has only happened a couple of times, but it looks like everything is good now so I've started the VPS creation. You will receive an email to your paypal contact email address with instructions on how to log in to SSH as soon as it's done. Thank you for signing up for our VPS service.
  23. There you go https://www.sslshopper.com/ssl-checker.html#hostname=geta7.com
  24. The VPS creation isn't automatic. We have to build each one manually. It should be ready within the hour. Once the VPS is ready you will receive an email with the IP address to SSH in to, etc. Thanks for the purchase.
  25. Your VPS was finished about an hour ago and you should have received the email with instructions on how to login by now. Let us know if you have any questions or need help with anything.
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