Krydos

You can get a 404 error if your OS or your ISP has your old account IP cached. You can flush your DNS cache by typing ipconfig /flushdns if you're using windows. There is no way to clear your ISP cache if that's the problem so you'll need to view your site through a proxy or just wait for the cache to time out.

Done.

Done. You should now be able to log in and your website should be working again.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

What is your username or main domain?

You're on Tommy now. Thanks for the donation.

Moving...

Done. You should now be able to log in and your website should start working within 2 hours.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

That archived account cannot be restored at this time due to the server you're on going down for upgrades soon. You have 3 options: Wait for Johnny to get upgraded. This may take a week or more.Create a new free account on Ricky or Tommy and restore your backup. Please be aware that since a lot of people are moving off Johnny right now free Tommy signups are filling in less than 5 seconds, and free Ricky signups are filling in less than a minute.Donate at https://www.heliohost.org/donate/ and an admin can restore your archived account on our best server, Tommy, for you.

You could also scroll to the bottom of the page at https://www.heliohost.org/login/ and click insecure login. That way of accessing cpanel runs on port 80 which is surely open. Obviously it's not secure though.

Remote access enabled.

Does it work if you add the (.*) like Tommygun did?

What is the database name, and upload your .sql file to /home/qsgt/ and I can try to import it on the command line for you. Sometimes larger databases make phpmyadmin choke.

Remote access enabled.

Remote access enabled.

That account is not suspended. Please clear your browser cache if you're still seeing the suspended page.

Unblocked.

Done. You should now be able to log in and your website should start working within 2 hours.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Using our nameservers is the supported way to do things. That means we provide support if you do things this way. Using external nameservers is an unsupported way to do things. That means we do not provide support if you insist on doing things this way. That said, I was feeling helpful (and a little bored) so I logged into your account. There was a message something along the lines of "cPanel has detected 3 inactive DKIM domains that have valid configurations so they have been enabled." That's not an exact quote, but I tested your email and it seems to be working now. My guess is cPanel detected that you didn't have DKIM set up on your external nameservers at one point and oh so helpfully deactivated the DKIM on your domain. Anyways, here's the report that shows a valid DKIM https://www.mail-tester.com/test-j23wf I didn't actually do anything other than log in to your account and click the "Email Deliverability" button.

DKIM isn't working because you're not using our nameservers. https://bybyron.net/php/tools/dns_records.php?domain=foti.eu&rec=NS ns1.heliohost.org and ns2.heliohost.org.

The username of the email address you provided has been changed from being blank to itc, and I edited out the email address. This is actually the first time that anyone has ended up with a blank username so whatever bug caused it is pretty rare.

Try sending an email to https://www.mail-tester.com/ with some real looking content and then post the url to the result page. The contents of the email will be publicly visible in the report, so don't include any passwords or anything like that.

Done. You should now be able to log in and your website should start working within 2 hours.