Krydos

Remote access enabled.

Done. You should now be able to log in and your website should start working within 2 hours.

Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...

Your file /home/deyaaelm/public_html/.htaccess has instructions to force anyone who visits your domains to use https. Delete the .htaccess file, rename the .htaccess file, or edit the file to remove the https redirection will allow people to access your domains through http. You could also install a valid ssl certificate using these instructions https://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate

XML and JSON are both already installed on Tommy's PHP 7.2 https://krydos.heliohost.org/72/phpinfo.php

Deleted.

You can check your own load at https://johnny.heliohost.org:2083/frontend/paper_lantern/load/index.live.php

It can take up to 10 minutes to start working again after I unblock it. Your response was at 6 minutes.

Unblocked.

Renewed.

I tested Ricky SFTP on the command line with sftp -oPort=1312 scrum@ricky.heliohost.org and with Filezilla with these settings Both worked.

Please clear your cache.

Unblocked.

That's odd that port 1373 is working, but you still can't connect. I have tested SFTP on Johnny and it's definitely working.

Weird. I guess I'll keep an eye on it and see if anyone else has these same issues. Thanks for reporting it. Glad everything is working for you now.

What does http://portquiz.net:1373/ say?

This sounds like something that should be installed on a VPS. Check out https://www.heliohost.org/vps/ to get started. Is there any particular reason or benefit to HelioHost for installing this on one of our main servers?

Python 2.7 or 3.6? Since you mention django I assume you want these installed on python 2.7 because you're on Ricky. If you want to use django with python 3.6 you'll need to move to Tommy or Johnny first.

It looks like everything is working now. Let me know if you notice anything else odd.

There's a few odd things happening on Ricky right now. He's overdue for a reboot anyways so we'll see if that fixes everything.

Unblocked.

Is it working now?

Tommy currently has 6.1 GB free on /var so it definitely isn't that. What happens when you try to reset your own password? https://www.heliohost.org/reset/

RoR is no longer supported through cPanel, but I could probably get it running for you manually.

Done. You should now be able to log in and your website should be working again.