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Posts
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Everything posted by Krydos
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Honestly, you're posting this message in the wrong place. We use cpanel, and we have no plans to stop using cpanel anytime in the future. Unfortunately, cpanel doesn't currently support nginx. If they did I would consider testing it out at the very least if not switching all of our servers to it. I strongly recommend you post your message to cpanel support not us, as we have no control over the speed at which cpanel adds nginx.
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I was working on Tomcat the other day, which required an hour or so of downtime on Tomcat. I might need to work on it again in the coming days, as it still isn't running quite right.
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There was an issue with our main website not sending email properly. This included new account emails, password reset emails, and probably even support emails. I've had a few people test it and everything should be working again. Thanks for reporting it.
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Dedicated IP granted, and reverse DNS has been set up. # dig +noall +answer -x 64.62.214.6 6.214.62.64.in-addr.arpa. 86400 IN CNAME 6.subnet0.214.62.64.in-addr.arpa. 6.subnet0.214.62.64.in-addr.arpa. 14400 IN PTR baskovich.com. Thanks for the donation. We really appreciate it. Let us know if you need help with anything else.
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[Solved] Activation emails and invites never arrive
Krydos replied to wolstech's topic in Escalated Requests
There was an issue with our main website not sending email properly. This included new account emails, password reset emails, and probably even support emails. I've had a few people test it and everything should be working again. Thanks for reporting it. -
There was an issue with another person who only sent a few emails and ended up getting suspended for sending too many emails. This might be the same thing for you. I've already made some adjustments to the script that does the suspending, and the issue should be fixed now. Thanks for reporting it, and sorry for the inconvenience.
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It looks like autossl worked just fine https://www.sslshopper.com/ssl-checker.html#hostname=https://acomer.fjmduran.heliohost.org/
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You probably just need to edit settings.php and add your domain as a "trusted host". Let us know if you need help with that.
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Tommy server load is still a little higher than it should be, but I installed wordpress on my Tommy account, and ran a speed test. It says the fully loaded time is 1.0s which isn't too bad for wordpress. But like everyone has said the best way to fix wordpress being slow is to not use wordpress at all. https://gtmetrix.com/reports/krydos.heliohost.org/HnPasLcD
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.htaccess files in directories can affect subdirectories. For instance if you have a file /home/sohamb03/public_html/.htaccess the rules in it can apply to /home/sohamb03/public_html/panthergroup.eu.org/ as well. So try deleting or renaming your .htaccess on that addon domain AND any .htaccess in directories below it as well.
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Yeah, you're right. There was a typo in that database name. It should work now.
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It looks like our suspension script might be a little too sensitive. I'm not seeing a full 50 emails sent. I have adjusted some settings that should help. Thanks for the feedback.
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[Solved] Is it possible to deploy Java Servlet as https?
Krydos replied to chanders's topic in Escalated Requests
There you go https://citisnet.heliohost.org/test.jsp and https://citisnet.heliohost.org/cbook/ -
There you go https://fjmduran.heliohost.org/BackHelioHost/
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[Solved] Need to unarchive my user ID iftakhar
Krydos replied to iftakhar's topic in Escalated Requests
Done. You should now be able to log in and your website should start working within 2 hours. -
[Solved] Need to unarchive my user ID iftakhar
Krydos replied to iftakhar's topic in Escalated Requests
Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... -
When was your account suspended?
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Remote access enabled.
- 3 replies
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- Solicitud de acceso remoto
- escalar
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4.91 is the latest currently available through apt. You could install the latest version by compiling it from source, but that would likely break things worse than they already are. I didn't do anything with spamassassin. It's been installed since before you logged in to the vps for the first time. I haven't done anything to your VPS since I last posted that I rebooted it for you. Yes, I really think this is the main issue, and it doesn't cost you anything to try it. I'm pretty sure it went smoothly because of the extra memory. It might be that gmail is blocking your emails because it thinks they're spam. You mentioned that your domain changed from stockdiv.com back to vps13 so maybe that's why google doesn't like this vps anymore. Can you send another email to https://www.mail-tester.com/ and post the result link?
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[Solved] Suspended: username : clusterassets@gmail.com
Krydos replied to diskhack's topic in Escalated Requests
Done. You should now be able to log in and your website should start working within 2 hours. -
[Solved] Suspended: username : clusterassets@gmail.com
Krydos replied to diskhack's topic in Escalated Requests
Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving... -
I rebooted your VPS and everything seems to be working. Let me know if the mail issue still happens.
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I specifically asked you if the load was because you were undeploying and redeploying and you said the load happened before you did that...
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Marked solved. Glad everything is working for you now.