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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. The only failures I'm seeing are DNS errors which probably just means our nameservers took a little too long to respond or something. You can try switching to cloudflare nameservers, or godaddy's nameservers since you registered your domain with them. They might have slightly better performance than ours, but you'll need to create DNS records yourself if you do switch because I won't be able to do things like that for you anymore. Ok your reverse DNS says mail.stockdiv.com now # dig +noall +answer -x 216.218.228.90 90.228.218.216.in-addr.arpa. 86400 IN CNAME 90.subnet88.228.218.216.in-addr.arpa. 90.subnet88.228.218.216.in-addr.arpa. 14400 IN PTR mail.stockdiv.com. And exim says helo with the same # telnet 216.218.228.90 25 Trying 216.218.228.90... Connected to 216.218.228.90. Escape character is '^]'. 220 mail.stockdiv.com ESMTP Exim 4.91 Ubuntu Tue, 02 Jul 2019 22:34:20 +0000 I also tried upgrading you to Exim 4.92 but it still isn't available.
  2. Done. You should now be able to log in and your website should be working again.
  3. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  4. Techincally an inactive account is one that hasn't been logged in to for over 30 days. An archived account is one that has had the inactive status for at least 30 days, or 60 days since the last login.
  5. Sure, I can change it, but what do you want me to change it to?
  6. I noticed that a lot of accounts lost their java access recently on Tommy. This is likely due to the tomcat downtime we've had recently. It shouldn't take a full two weeks to regain your access.
  7. What I would do is create the noreply email address like any other email address, and then add a rule that all received emails get immediately deleted. This way you don't have to worry about your email address taking up your storage.
  8. Your storage has been doubled. Thanks for the donation. We really appreciate it.
  9. It looks like mxtoolbox wants your reverse dns to be a subdomain like mail.stockdiv.com or something. Check out https://serverfault.com/a/799810 The tomcat log is located at /opt/tomcat/live/logs/catalina.out and the apache log is located at /var/log/apache2/error.log You can view them with your favourite editor (I use vim) or with a simple command like # cat /opt/tomcat/live/logs/catalina.out | less
  10. We recommend using mysql instead of sqlite because it's a lot easier to set up and more secure.
  11. Your username is actually gabsecci. You're actually on Johnny.
  12. Done. You should now be able to log in and your website should start working within 2 hours.
  13. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  14. You haven't sent any emails today or yesterday.
  15. I found the issue. If you check the smtp banner of your VPS it should show your domain name, but instead it says vps13: # telnet 216.218.228.90 25 Trying 216.218.228.90... Connected to 216.218.228.90. Escape character is '^]'. 220 vps13 ESMTP Exim 4.91 Ubuntu Fri, 28 Jun 2019 19:28:20 +0000 I edited /etc/exim4/conf.d/main/02_exim4-config_options and uncommented the line smtp_banner = $smtp_active_hostname ESMTP Exim $version_number $tod_full Now when you check the smtp banner it shows your domain instead of vps13 # telnet 216.218.228.90 25 Trying 216.218.228.90... Connected to 216.218.228.90. Escape character is '^]'. 220 stockdiv.com ESMTP Exim 4.91 Ubuntu Fri, 28 Jun 2019 19:34:36 +0000
  16. Yeah, no problem. I'm always willing to listen to suggestions or requests from our users. The main reason HelioHost supports so many technologies and has so few limitations is because users have requested them.
  17. The only real restriction is that your files must be valid. Once again your file is corrupt. Archive: Backup-10-Jun-2019.zip End-of-central-directory signature not found. Either this file is not a zipfile, or it constitutes one disk of a multi-part archive. In the latter case the central directory and zipfile comment will be found on the last disk(s) of this archive. unzip: cannot find zipfile directory in one of Backup-10-Jun-2019.zip or Backup-10-Jun-2019.zip.zip, and cannot find Backup-10-Jun-2019.zip.ZIP, period.
  18. For me it says it was deployed successfully, and is running at http://fjmduran.heliohost.org/BackHelioHost/
  19. I just want to mention that you're the first person EVER that autossl has overwritten their .htaccess data. Usually it works silently and people don't even notice the changes at all.
  20. If you change your email address through cpanel it will sync up after a few hours, and you will be able to login at https://www.heliohost.org/login/ with the new email address. An admin doesn't have to help, but it does speed up the process.
  21. Usually if your index.php downloads instead of displaying it means you have an error in your .htaccess. What is the url of the page that isn't working?
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