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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. The SFTP settings that we recommend you use are at the top of the FTP page.
  2. The archive named vsytibwy.tar.gz in your home directory should have all of your files. Let us know if anything is missing.
  3. The error was basically "We changed some of the passwords, and the rest of the passwords we'll change later". Very odd. Never seen anything like it.
  4. That's a strange error. Are you able to log in with the new password?
  5. Unblocked.
  6. On Tommy I'm assuming?
  7. Are there any php extensions that your site needs?
  8. Unblocked.
  9. Was there any content on your account?
  10. For the certificate, you likely just need to install a new one. For the php script returning a blank page my best guess would be that Johnny's default php is 7.2 now, but it was 5.6 before. Is your script compatible with 7.2? Have you tried changing the php version back to 5.6?
  11. Does it work now?
  12. Unarchived.
  13. Unarchived.
  14. Your backup is named mngapp.tar.gz and it's in your home directory.
  15. Please clear your cache.
  16. The email count resets at midnight UTC (or 1 hour 17 minutes after I unsuspended you.)
  17. Logging in on a URL other than https://www.heliohost.org/login/ or https://ricky.heliohost.org:2083/ isn't supported, and if it does work it probably doesn't update your last login date so your account will probably end up getting suspended for inactivity. Also keep in mind that having more than one account is a violation of our terms of service, and can result in all of your accounts being suspended. Please delete all accounts except for the one you want to keep.
  18. Your files are located in your home directory in an archive named ryukax.tar.gz.
  19. Unarchived.
  20. Do any of your emails have multiple recipients?
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