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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    33.5k
    posts

7,865 topics in this forum

  1. Domains Only Connecting To Web Servers Default Page....

    By skullys,
    • 1 reply
    • 96 views

  2. Account suspended

    By darkrpg,
    • 3 replies
    • 103 views

  3. My IP Address on Tommy still the old IPV4 Address

    By stewguy,
    • 1 reply
    • 71 views

  4. [Solved] Add Domain

    By novadiagnostics,
    • 1 reply
    • 106 views

  5. [Solved] Cannot receive the invitation link after donation

    By addiesam,
    • 4 replies
    • 115 views

  6. I want to change my domain name and paid domain name

    By asfora21,
    • 1 reply
    • 64 views

  7. [SOLVED] Please enable remote access for my PostgreSQL database

    By diceninjagaming,
    • 0 replies
    • 53 views

  8. [Solved] Unable to load the web page of my domain using external DNS

    By addiesam,
    • 3 replies
    • 110 views

  9. [Solved] Bought a VPS, but can't log in

    By schweitz,
    • 0 replies
    • 55 views

  10. [Solved] Error 522

    By gmpintus,
    • 3 replies
    • 88 views

  11. [Solved] Add custom domain application

    By ramsong,
    • 1 reply
    • 85 views

  12. [Solved] Password reset

    By hunter93,
    • 1 reply
    • 92 views

  13. Email Configuration

    By retrope,
    • 8 replies
    • 265 views

  14. Warning: Another user with the same username (**) is already logged in to Plesk.

    By jasonmenti,
    • 1 reply
    • 92 views

  15. [Solved] The email address of the registration invitation sent does not match the PayPal account

    By jasonmenti,
    • 1 reply
    • 101 views
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