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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.5k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34k
    posts

8,023 topics in this forum

  1. CPU load and 504 Gateway Time-outs

    By spacemonkey95,
    • 1 reply
    • 47 views

  2. request for rest password

    Topic was moved to forum Escalated Requests

  3. [Solved] Increase storage space

    By huberret,
    • 6 replies
    • 148 views

  4. [Solved] add domain

    Topic was moved to forum Escalated Requests

  5. Krydos... Unable to log in since you removed those 5 domains...

    By skullys,
    • 2 replies
    • 63 views

  6. SFTP connection fails on tommy

    By huberret,
    • 4 replies
    • 93 views

  7. UpdraftPlus Restore error: 504

    By garrigue,
    • 9 replies
    • 125 views

  8. Deletion request

    Topic was moved to forum Escalated Requests

  9. [Krydos] [Solved] Request to add new domain

    Topic was moved to forum Escalated Requests

  10. [Krydos] My domain name 101061.XYZ can not be accessed properly

    Topic was moved to forum Escalated Requests

  11. Delete these 5 Domains from my account please...

    Topic was moved to forum Escalated Requests

  12. [Solved] Wipe My account and start over!

    By zgraphic,
    • 2 replies
    • 71 views

  13. [Solved] Access denied to the directory

    By a141,
    • 1 reply
    • 49 views

  14. [Solved] request for rest password

    By chinna,
    • 1 reply
    • 66 views

  15. Delete Account

    By gjones4570,
    • 1 reply
    • 49 views
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