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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    2.9k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    32.6k
    posts

7,640 topics in this forum

  1. ADDING NEW DOMAINS

    Topic was moved to forum Escalated Requests

  2. VPS33 Wipe

    Topic was moved to forum Escalated Requests

  3. New subdomain

    Topic was moved to forum Escalated Requests

  4. Change domain and add subdomain

    Topic was moved to forum Escalated Requests

  5. [Solved] Server move and domain change

    By hunter93,
    • 3 replies
    • 83 views

  6. Please check your email and click the link in the email to indicate whether you're ready to move or if you'd like to wait a bit longer.

    By rodtvudt,
    • 2 replies
    • 58 views

  7. please add sub domain

    Topic was moved to forum Escalated Requests

  8. [Krydos] Enabling db access from my IP

    Topic was moved to forum Escalated Requests

  9. VPS issue

    By shaacc2019,
    • 1 reply
    • 61 views

  10. Need SSL

    By yesuswe,
    • 1 reply
    • 40 views

  11. Domains been disabled

    By mateusfmello2,
    • 1 reply
    • 37 views

  12. [Krydos] domains been disabled

    Topic was moved to forum Escalated Requests

  13. Add new domain

    Topic was moved to forum Escalated Requests

  14. [Solved] Ractivate account TMR2

    By tmr,
    • 2 replies
    • 58 views

  15. Change and add new domain

    Topic was moved to forum Escalated Requests

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