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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,451 topics in this forum

  1. Account problem

    By mcstar1982,
    • 1 reply
    • 60 views

  2. Issue with FTP

    By sagnik,
    • 1 reply
    • 44 views

  3. Recover the main domain

    By mohamedabdelshaf,
    • 1 reply
    • 63 views

  4. [Solved] Plesk Defaul Page and SSL Certificate

    By fancharl,
    • 1 reply
    • 104 views

  5. [Solved] Login

    By vvenet,
    • 1 reply
    • 83 views

  6. [Solved] Account Upgarde Request

    By nazsky786,
    • 2 replies
    • 127 views

  7. [Solved] Addon Domain

    By miniurl,
    • 2 replies
    • 137 views

  8. [Solved] I just got "Your account has been archived due to inactivity" on Johnny, despite being logged on in the last week or two.

    By flexo,
    • 1 reply
    • 77 views

  9. [Solved] Addon Domain

    By juaorpo,
    • 1 reply
    • 60 views

  10. Plesk Default Page

    By dahuhunter,
    • 4 replies
    • 114 views

  11. Reset my account

    By Emmanuel bwire,
    • 1 reply
    • 52 views

  12. [Solved] Change domain name

    By Emmanuel bwire,
    • 1 reply
    • 101 views

  13. [Solved] Reset my account

    By Emmanuel bwire,
    • 1 reply
    • 96 views

  14. [Solved] Reset Account

    By miniurl,
    • 7 replies
    • 218 views

  15. [Krydos] DNS updates needed

    Topic was moved to forum Escalated Requests

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