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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,156 topics in this forum

  1. [Solved] Add a custom domain to my HelioHost account

    By tecandsoftsrv,   
    • 4 replies
    • 167 views

  2. [Solved] reset account

    By filmdizizle,
    • 4 replies
    • 247 views

  3. Unsuspend account for overuse

    Topic was moved to forum Escalated Requests

  4. [Solved] Restablecer cuenta axoncorpinstitut

    By axoncorpinstitut,
    • 1 reply
    • 122 views

  5. [Krydos] E-Mail black list not working?

    Topic was moved to forum Escalated Requests

  6. [Solved] domain add

    By filmdizizle,   
    • 2 replies
    • 161 views

  7. [Solved] Add a domain

    By msbsurfi,
    • 1 reply
    • 140 views

  8. [Solved] Issue with Storage Space Upgrade

    By emmanuelfosso206,
    • 1 reply
    • 140 views

  9. Issue with Storage Space Upgrade

    Topic was moved to forum Escalated Requests

  10. [Solved] remove current domain

    By nthanga7,
    • 4 replies
    • 227 views

  11. [Solved] Delete domain.

    By gebu8f,
    • 1 reply
    • 140 views

  12. Failed access to webmail, Roundcube disables itself?

    By vvenet,
    • 3 replies
    • 192 views

  13. [Solved] Adding of domain

    By Tina golden,
    • 1 reply
    • 149 views

  14. [Solved] Add domain names to my account

    By hostmysiteplease,
    • 3 replies
    • 175 views

  15. Renew account

    By sortaloc,
    • 1 reply
    • 157 views
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