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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

10044 topics in this forum

  1. [Solved] Add new domain

    By coralsherwin2,
    • 1 reply
    • 91 views

  2. [Solved] Website not resolved

    By autamation,
    • 2 replies
    • 97 views

  3. Backup of database

    By funslemmens,
    • 2 replies
    • 92 views

  4. [Krydos] Remote Access to PostgreSQL

    Topic was moved to forum Escalated Requests

  5. please add the SPF DKIM and DMARC records, to aftershannon.com on morty

    Topic was moved to forum Escalated Requests

  6. [Solved] Add subdomain

    By constanzaabar1,   
    • 1 reply
    • 121 views

  7. [Solved] GPU support on vps plan

    By chak,
    • 2 replies
    • 168 views

  8. [Solved] Website can't be reached

    By codename25,
    • 1 reply
    • 101 views

  9. Problème de connexion avec mes identifiants

    By chicfriperie,
    • 1 reply
    • 91 views

  10. [Solved] Subdomain request for account microman5252

    By microman5252,
    • 2 replies
    • 163 views

  11. [Solved] Request Subdomain

    By jokorivai,   
    • 8 replies
    • 308 views

  12. [Solved] Website and Webmail down on Tommy

    By kittforhire,
    • 3 replies
    • 183 views

  13. Website and fttp down on Tommy. DNS problem?

    By alden,
    • 4 replies
    • 151 views

  14. Plesk Password Protection Q

    By bitstream,
    • 3 replies
    • 130 views

  15. [Inactive] Domain Transfer

    By lalsuman,
    • 5 replies
    • 258 views
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