Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    2.9k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    32.6k
    posts

7,640 topics in this forum

  1. Request remote access to postgresql

    Topic was moved to forum Escalated Requests

  2. [Krydos] Unable to connect via SSH to VPS

    Topic was moved to forum Escalated Requests

  3. remote connection to postgres db please

    Topic was moved to forum Escalated Requests

  4. Two Domains To Add...

    Topic was moved to forum Escalated Requests

  5. Rebuild VPS Request

    Topic was moved to forum Escalated Requests

  6. [Solved] wipe and start over my account please

    By mrrobot0,
    • 2 replies
    • 42 views

  7. Hestia CP inaccessible on my VPS

    By allu62,
    • 6 replies
    • 148 views

  8. [Solved] Add Domain

    By greyspot,
    • 1 reply
    • 31 views

  9. [Solved] please cancel my account

    By jrwrest,
    • 2 replies
    • 71 views

  10. Not receiving Plesk invite email

    By Bailey,
    • 4 replies
    • 36 views

  11. [Krydos] Issue with Undelivered Mail Returned to Sender

    Topic was moved to forum Escalated Requests

  12. FTP or SFTP Access

    By pepino,
    • 5 replies
    • 63 views

  13. [Krydos] SPF and DKIM

    Topic was moved to forum Escalated Requests

  14. connection failed:Access denied for user 'root_admin'@'%' to database 'mydb' and remote access to the database.

    By resparkman1,
    • 7 replies
    • 67 views

  15. [Solved] My Plesk invitation code expired

    By gomgo,
    • 2 replies
    • 58 views
×
×
  • Create New...