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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    33.4k
    posts

7,847 topics in this forum

  1. [Krydos] changing for a whole server plan

    Topic was moved to forum Escalated Requests

  2. [Krydos] ENABLING REMOTE ACCESS TO POSTGRES DB

    Topic was moved to forum Escalated Requests

  3. [Krydos] Rebuild VPS

    Topic was moved to forum Escalated Requests

  4. [Solved] Delete Account and Content

    By dariogomes,
    • 1 reply
    • 33 views

  5. [Solved] Website not accessible and unable to install SSL key

    By engrish,
    • 4 replies
    • 83 views

  6. [Solved] I would like to cancel my VPS

    By keeday,
    • 1 reply
    • 47 views

  7. [Solved] please add the domains

    By ahmad201,
    • 1 reply
    • 56 views

  8. please raise max post size and max file size

    By realvanyek,
    • 1 reply
    • 36 views

  9. [Solved] Reset Password

    By barusu,
    • 1 reply
    • 36 views

  10. [Solved] No account found with that email address

    By ahmad201,
    • 3 replies
    • 77 views

  11. [Solved] Reset password

    By nulineng,
    • 2 replies
    • 67 views

  12. [Solved] pls add a domain name

    By artistwalks,
    • 1 reply
    • 47 views

  13. [Solved] Forget Password

    By man95,
    • 2 replies
    • 64 views

  14. [Solved] Not received email after donating $1 for Tommy plan

    By Firing,
    • 2 replies
    • 43 views

  15. [Solved] Account deletion

    By littlebirds,
    • 1 reply
    • 36 views
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