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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,183 topics in this forum

  1. [Solved] Request to Add new Subdomains

    By adilnbabras,   
    • 1 reply
    • 51 views

  2. [Solved] I'd like to add a domain

    By nikede,   
    • 1 reply
    • 56 views

  3. [Solved] May I add one of my new domains?

    By bananabox,   
    • 3 replies
    • 67 views

  4. [Solved] Change main domain and root path

    By souovito,
    • 4 replies
    • 106 views

  5. [Solved] New domain

    By jsantosdias,
    • 1 reply
    • 65 views

  6. [Solved] Request to Add Domains/Subdomains for My Account

    By andromedasokito,
    • 1 reply
    • 81 views

  7. [Solved] I would like to request a subdomain

    By alex11315,
    • 1 reply
    • 49 views

  8. [Solved] Website Error

    By trader joe,
    • 2 replies
    • 71 views

  9. [Solved] AlexLiss216 Subdomain Request

    By alexliss216,   
    • 5 replies
    • 84 views

  10. [Solved] Link external DNS records to account

    By efinn,   
    • 1 reply
    • 90 views

  11. [Solved] Downloads no longer doing anything?

    By lilychan,
    • 6 replies
    • 155 views

  12. [Krydos] WSGI Control Access

    Topic was moved to forum Escalated Requests

  13. [Krydos] Package Request

    Topic was moved to forum Escalated Requests

  14. [Solved] Request to add domain

    By b0chard,   
    • 4 replies
    • 124 views

  15. Please enable SPF, DKIM and DMARC

    Topic was moved to forum Escalated Requests

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