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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    2.9k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    32.6k
    posts

7,640 topics in this forum

  1. How to add domins to your sever?

    By jrwrest,
    • 1 reply
    • 44 views

  2. Requesting adding an additional domain

    Topic was moved to forum Escalated Requests

  3. [Solved] Kicked out of Plesk

    By marckeeley,
    • 3 replies
    • 97 views

  4. [Solved] Website Disabled

    By retrope,
    • 9 replies
    • 153 views

  5. [Solved] Change domain

    By sibnamik,
    • 1 reply
    • 60 views

  6. [Krydos] Didn't receive email to transfer to Plesk

    Topic was moved to forum Escalated Requests

  7. [Solved] Main Domain Change request

    By Saju,
    • 1 reply
    • 89 views

  8. [Solved] Force Restart

    By EasonLu07,
    • 1 reply
    • 84 views

  9. domains disabled

    By ynqx04ha,
    • 3 replies
    • 82 views

  10. [Solved] Mail server down for Tommy?

    By infantex,
    • 6 replies
    • 74 views

  11. [Krydos] Reverse DNS

    Topic was moved to forum Escalated Requests

  12. CMS installation issue

    By dcalori,
    • 2 replies
    • 51 views

  13. [Krydos] Request for Server Change

    Topic was moved to forum Escalated Requests

  14. Create database with server-side code

    By gsiler,
    • 1 reply
    • 28 views

  15. [Solved] Need to Change Primary Domain to the Correct URL

    By aaronmaruska,
    • 1 reply
    • 50 views
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