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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    33.4k
    posts

7,847 topics in this forum

  1. Request to cancel subscription in next billing day

    Topic was moved to forum Escalated Requests

  2. [Solved] Query regarding archived account and password reset

    By rmurthy,
    • 2 replies
    • 68 views

  3. [Solved] Change domain name

    By philippebenoit,
    • 1 reply
    • 27 views

  4. [Solved] wipe my hosting account

    By zurita86,
    • 1 reply
    • 47 views

  5. [Solved] Requesting to change my main domain

    By axaultsystems,   
    • 3 replies
    • 86 views

  6. Add Domain Request

    By mironfoerster,
    • 1 reply
    • 36 views

  7. [Solved] My domain

    By shobry41,
    • 4 replies
    • 78 views

  8. [Solved] i wanna use java in my acc

    By mayareskafi,
    • 4 replies
    • 151 views

  9. [Solved] Password Reset

    By barakagb,
    • 2 replies
    • 40 views

  10. [Krydos] DKIM is not valid

    Topic was moved to forum Escalated Requests

  11. [Solved] Login issue to Ricky

    By segamini,
    • 4 replies
    • 103 views

  12. [Solved] change domain

    By hunter93,
    • 1 reply
    • 48 views

  13. [Solved] Wipe my account and start over

    By youngoussef20,
    • 2 replies
    • 55 views

  14. [Solved] Request to Add Domain infinityhue.us.to

    By workforspinxo,
    • 1 reply
    • 58 views

  15. [Solved] Comming back, I am unable to login to heliohost nor tommy plesk.

    By chrismoc,
    • 1 reply
    • 56 views
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