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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,197 topics in this forum

  1. [Solved] Add a Domain please

    By pokemonwawi,
    • 1 reply
    • 73 views

  2. [Solved] Remove unused domains

    By mbo,
    • 1 reply
    • 73 views

  3. [Solved] Add custom domain as addon domain

    By nepnep7601,
    • 1 reply
    • 85 views

  4. [Solved] I need another domain please

    By pokemonwawi,
    • 1 reply
    • 64 views

  5. False Alarm Quota Exceed

    By genwork,
    • 2 replies
    • 90 views

  6. Increase max_allowed_packet in MySQL/MariaDB

    Topic was moved to forum Escalated Requests

  7. [Solved] Add Domain

    By botanko,
    • 1 reply
    • 82 views

  8. [Solved] Add domain

    By sushekh15,
    • 1 reply
    • 90 views

  9. I found a strange file in my account

    By hostmysiteplease,
    • 3 replies
    • 103 views

  10. [Solved] Domains request (dramadan)

    By dramadan,
    • 1 reply
    • 86 views

  11. [Solved] Please create a new domain

    By rafaeljr,
    • 1 reply
    • 88 views

  12. [Solved] Add domain

    By dir,
    • 1 reply
    • 59 views

  13. [Solved] New domain

    By costacja,
    • 3 replies
    • 206 views

  14. [Krydos] Websockets ports

    Topic was moved to forum Escalated Requests

  15. [Krydos] Error 500 - detailed logs

    Topic was moved to forum Escalated Requests

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