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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    33.4k
    posts

7,847 topics in this forum

  1. [Solved] Wipe account and start over

    By af96,
    • 1 reply
    • 49 views

  2. [Solved] How can i transfer from Johnny to Tommy?

    By craziks,
    • 2 replies
    • 108 views

  3. [Solved] Invalid certificate

    By luanfrj,
    • 2 replies
    • 105 views

  4. [Solved] Add this domain name

    By Seekier,
    • 3 replies
    • 97 views

  5. Can find my files

    By space4u22,
    • 1 reply
    • 67 views

  6. Unable to send email using PHP SMTP.

    By craziks,
    • 5 replies
    • 144 views

  7. [Solved] Add 2 new domains

    By shmedi,
    • 1 reply
    • 74 views

  8. [Solved] How do I hide all my posts

    By ldly,
    • 2 replies
    • 88 views

  9. [Solved] Unable to login! Need help to reset password.

    By ansab,
    • 1 reply
    • 99 views

  10. [Solved] Can't Access wp-admin

    By Palpale,
    • 2 replies
    • 101 views

  11. [Solved] External DNS Issues

    By esmeadmin,
    • 4 replies
    • 105 views

  12. dns change

    By martinhuser,
    • 1 reply
    • 57 views

  13. [Solved] ssl cert missing

    By nyten,
    • 0 replies
    • 104 views

  14. [Solved] No more https

    By tdm,
    • 3 replies
    • 133 views

  15. [Solved] demande de compte

    By lulu,
    • 2 replies
    • 128 views
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