Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9971 topics in this forum

  1. [Solved] Add Domain

    By braabtak,
    • 3 replies
    • 120 views

  2. [Solved] Add domain

    By ikke,
    • 1 reply
    • 93 views

  3. [Solved] Can you please add following domains to my account

    By ikke,
    • 1 reply
    • 102 views

  4. Due to main server down, no DNS, no MX, no SOA

    Topic was moved to forum Escalated Requests

  5. [Solved] domain can not be reached

    By bliepbliep,
    • 2 replies
    • 103 views

  6. Domain Transfer

    By lalsuman,
    • 4 replies
    • 130 views

  7. [Solved] Account Reset Request for sameerswedev

    By sameerswedev,
    • 1 reply
    • 91 views

  8. [Solved] Different pages by IP and domain

    By sespr,   
    • 2 replies
    • 108 views

  9. DNS Fix Request

    Topic was moved to forum Escalated Requests

  10. [Solved] Add-On Domain Request

    By bitstream,
    • 1 reply
    • 68 views

  11. SFTP shows SSH_FX_FAILURE when creating directories – please check ACLs or chroot configuration

    Topic was moved to forum Escalated Requests

  12. Add domain laptoprecordsmanager

    Topic was moved to forum Escalated Requests

  13. bnny.heliohost.org can't be reached

    Topic was moved to forum Escalated Requests

  14. [Solved] Change Domain Name Request | techjohnrel

    By techjohnrel,
    • 2 replies
    • 102 views

  15. [Solved] Request to Change Main Domain

    By lismo,   
    • 2 replies
    • 114 views
×
×
  • Create New...