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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,902 topics in this forum

  1. Domain

    By fcfbin,
    • 1 reply
    • 88 views

  2. [Solved] Reset account

    By raqbul,
    • 2 replies
    • 113 views

  3. Request Remote Access to PostgreSQL

    Topic was moved to forum Escalated Requests

  4. [Solved] Change main domain

    By zaisty,
    • 1 reply
    • 75 views

  5. [Solved] Add domain

    By caddyunlovingsly,   
    • 3 replies
    • 103 views

  6. Domain not pointing to HelioHost after nameserver update

    By afonsofreitas,
    • 4 replies
    • 127 views

  7. Alias / Parked Domain Setup for quartosconforto.pt

    Topic was moved to forum Escalated Requests

  8. [Solved] add domain and subdomain

    By wltr,
    • 1 reply
    • 90 views

  9. [Solved] add a domain

    By ultrapizzzagd,
    • 1 reply
    • 98 views

  10. [Solved] Request For Domain Addition

    By amaljunior002,
    • 1 reply
    • 135 views

  11. [Solved] Subdomain creation

    By kaoslab,
    • 1 reply
    • 92 views

  12. VPS66 6 Month Renewal

    Topic was moved to forum Escalated Requests

  13. Create a domain

    By jatosa09,
    • 1 reply
    • 87 views

  14. [Solved] Account Unsuspension

    By rushi1819,   
    • 1 reply
    • 101 views

  15. [Solved] Reset server

    By c2s,
    • 1 reply
    • 121 views
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