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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,159 topics in this forum

  1. [Solved] rename account

    By sccccisclub,
    • 3 replies
    • 144 views

  2. [Solved] Add a custom domain to my account

    By heliohostletharg,   
    • 1 reply
    • 84 views

  3. [Krydos] Vps subscription renewed

    Topic was moved to forum Escalated Requests

  4. I'm interested to add a custom domain in my account

    By shubokha,
    • 1 reply
    • 94 views

  5. [Wolstech] Please create account on Lily

    Topic was moved to forum Escalated Requests

  6. [Solved] account: wapps Please reset my account.

    By wapps,
    • 1 reply
    • 97 views

  7. Plesk / Other questions

    Topic was moved to forum Escalated Requests

  8. [Solved] Add Domain

    By stoffel,
    • 1 reply
    • 117 views

  9. [Solved] Add new subdomain

    By b0chard,
    • 2 replies
    • 110 views

  10. Request for deletion of VPS

    Topic was moved to forum Escalated Requests

  11. [Solved] Adding domain

    By filmdizizle,
    • 1 reply
    • 126 views

  12. New users: wapps. Not sure of asking for help protocol. Forum issue #64677. Database connection not working

    By wapps,
    • 1 reply
    • 102 views

  13. [Solved] Add Domain - 添加域名

    By yue86006490,   
    • 1 reply
    • 97 views

  14. Please create an Alias for my HelioHost account

    Topic was moved to forum Escalated Requests

  15. Add Domain [malware8148]

    By malware8148,
    • 9 replies
    • 185 views
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