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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    2.9k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    32.6k
    posts

7,639 topics in this forum

  1. [Solved] Rename Account Forum

    By DEUS-DEI,
    • 2 replies
    • 45 views

  2. [Krydos] Python Library

    Topic was moved to forum Escalated Requests

  3. [Solved] I need help with couple things if you can...

    By flechen,
    • 1 reply
    • 126 views

  4. [Solved] I totally meant to use different email and username.

    By flechen,
    • 6 replies
    • 110 views

  5. [Krydos] ADDING A NEW DOMAIN

    Topic was moved to forum Escalated Requests

  6. [Krydos] install request, django and web admin (cpanel?)

    Topic was moved to forum Escalated Requests

  7. [Solved] Plesk Backup enable local ftp

    By ynqx04ha,
    • 3 replies
    • 114 views

  8. [Krydos] VPS65 would like to upgrade to 1 GB memory, 6 CPUs, and 150 GB storage for $6.00/m

    Topic was moved to forum Escalated Requests

  9. Increase in storage

    By ebsug,
    • 1 reply
    • 48 views

  10. [Krydos] Adding a new domain

    Topic was moved to forum Escalated Requests

  11. Unable to login with that username and password.

    Topic was moved to forum Escalated Requests

  12. SET UP DKIM, SPF, AND DMARC ON MY DOMAIN

    Topic was moved to forum Escalated Requests

  13. [Krydos] Python libraries

    Topic was moved to forum Escalated Requests

  14. [Solved] Format or wipe account

    By ojplanet,
    • 2 replies
    • 133 views

  15. [Solved] Please upgrade my plan to Tommy from Johnny

    By varadmathur,
    • 6 replies
    • 100 views
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