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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10166 topics in this forum

  1. [Solved] Reset my account

    By adwaithhs,
    • 1 reply
    • 164 views

  2. add domain and subdomain

    By seekedx,
    • 1 reply
    • 105 views

  3. [Solved] Adding a subdomain

    By willbuilderca,
    • 2 replies
    • 181 views

  4. [Solved] Add a domain please

    By swaloy,
    • 3 replies
    • 631 views

  5. [Solved] Request to Add Custom Domain (cirravo.eu.org) to My HelioHost Account

    By cirravosolutions,
    • 1 reply
    • 140 views

  6. [Solved] Encrypt renewal error

    By talesaz,
    • 2 replies
    • 291 views

  7. [Solved] Request To Add New Domain | techjohnrel

    By techjohnrel,
    • 1 reply
    • 118 views

  8. [Solved] domain add request

    By chronobreakers,
    • 1 reply
    • 143 views

  9. [Solved] Add Domain Request

    By sprecordsadmin,
    • 3 replies
    • 260 views

  10. [Solved] Request to add domain

    By xsystemcloud,
    • 1 reply
    • 125 views

  11. [Solved] Add new Domain

    By npcosta96,
    • 1 reply
    • 200 views

  12. SSL/TLS Certificates

    By cete,
    • 2 replies
    • 173 views

  13. Request for Support: Retrieving Both IPv4 and IPv6 Visitor IP Addresses

    By chak,
    • 1 reply
    • 139 views

  14. Change document root for subdomain

    Topic was moved to forum Escalated Requests

  15. Rebuild VPS21

    Topic was moved to forum Escalated Requests

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