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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10111 topics in this forum

  1. Add rDNS records for external VPS IP?

    Topic was moved to forum Escalated Requests

  2. [Solved] Custom domain addon request

    By joxdev12,
    • 1 reply
    • 191 views

  3. [Solved] Request To Change Main Domain Name | techjohnrel

    By techjohnrel,
    • 1 reply
    • 145 views

  4. [Solved] Adding subdomain.

    By kekusis,
    • 1 reply
    • 123 views

  5. [Solved] Request a Lily Account

    By autamation,   
    • 1 reply
    • 141 views

  6. [Solved] NXDOMAIN in DNS (dig and nslookup both fail)

    By pokemonwawi,
    • 1 reply
    • 109 views

  7. [Solved] When is the expiration of my vps?

    By b0chard,
    • 2 replies
    • 182 views

  8. [Solved] Add domain

    By vivekrajan007,
    • 1 reply
    • 112 views

  9. [Solved] Johnny hosted domains and subdomains need re-creation

    By flexo,
    • 2 replies
    • 207 views

  10. [Solved] I CAN'T RESTOR MY DATA

    By evram,
    • 4 replies
    • 330 views

  11. [Solved] Added subdomains to my account

    By appnetwork,
    • 1 reply
    • 158 views

  12. [Solved] Domain Change

    By roseeeee,
    • 1 reply
    • 165 views

  13. [Solved] Add a new domain

    By colrryan,
    • 1 reply
    • 129 views

  14. [Solved] Domain adding

    By shamerink,
    • 1 reply
    • 143 views

  15. [Solved] Add Subdomains to my Account

    By quilanetwork,
    • 1 reply
    • 136 views
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