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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9971 topics in this forum

  1. [Solved] Creation of subdomain ebooks.chiquipolis.com

    By backupchiquipoli,
    • 1 reply
    • 122 views

  2. Email setup SPF, DKIM, and DMARC Records

    Topic was moved to forum Escalated Requests

  3. [Solved] Domain Addition Request

    By ryofist,
    • 1 reply
    • 128 views

  4. [Solved] Unable to create account/login

    By Willis,
    • 3 replies
    • 150 views

  5. [Solved] Add Subdomains

    By mbta98,
    • 1 reply
    • 120 views

  6. [Solved] Node.js app fails to start (Passenger) – dead-run.helioho.st – need error details from server logs

    By smel,
    • 9 replies
    • 432 views

  7. [Solved] Need Hestia installed on new VPS Mars

    By serverdb,
    • 2 replies
    • 123 views

  8. [Solved] Domain Addition

    By ryofist,
    • 1 reply
    • 100 views

  9. [Solved] Domain Addition

    By ryofist,
    • 1 reply
    • 124 views

  10. [Solved] Failed to access my MySql database from Render (started on Apr 13 around 10pm EST)

    By terrencel,
    • 6 replies
    • 311 views

  11. [Solved] plesk can not access

    By rashedur,
    • 2 replies
    • 218 views

  12. [Solved] add a domain (again)

    By ultrapizzzagd,
    • 1 reply
    • 158 views

  13. Request to increase max_input_vars to 5000 (PHP Settings)

    Topic was moved to forum Escalated Requests

  14. Adding funds to my Morty plan balance

    Topic was moved to forum Escalated Requests

  15. [Solved] account load, reset account

    By argoma,   
    • 1 reply
    • 259 views
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