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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10111 topics in this forum

  1. [Solved] Subdomain request for account microman5252

    By microman5252,
    • 2 replies
    • 214 views

  2. [Solved] Request Subdomain

    By jokorivai,   
    • 8 replies
    • 395 views

  3. [Solved] Website and Webmail down on Tommy

    By kittforhire,
    • 3 replies
    • 244 views

  4. [Inactive] Domain Transfer

    By lalsuman,
    • 5 replies
    • 327 views

  5. [Solved] re: Johnny rebuild

    By gucabansimon,
    • 1 reply
    • 187 views

  6. [Solved] Reset account - Reestablecer cuenta

    By ernesedu,
    • 8 replies
    • 368 views

  7. [Solved] Add subdomain

    By mbta98,
    • 1 reply
    • 151 views

  8. [Solved] please bind my domain to my Morty account

    By seabirdr,
    • 2 replies
    • 169 views

  9. [Solved] Add domin

    By Guest kamilhussen24,
    • 1 reply
    • 170 views

  10. [Solved] How to request a refund?

    By Guest kamilhussen24,
    • 1 reply
    • 181 views

  11. [Solved] When will my VPS be available?

    By neilfrancom,
    • 3 replies
    • 251 views

  12. [Solved] Add a new domain

    By martinfrade,
    • 1 reply
    • 146 views

  13. [Solved] can't reach this page 1 2

    By morganalexclappe,
    • 15 replies
    • 581 views

  14. [Solved] Move to Morty

    By miniurl,
    • 2 replies
    • 163 views

  15. [Solved] Moving out of Heliohost

    By thelazycat2011,
    • 2 replies
    • 202 views
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