Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10166 topics in this forum

  1. [Solved] re: Johnny rebuild

    By gucabansimon,
    • 1 reply
    • 227 views

  2. [Solved] Reset account - Reestablecer cuenta

    By ernesedu,
    • 8 replies
    • 422 views

  3. [Solved] Add subdomain

    By mbta98,
    • 1 reply
    • 184 views

  4. [Solved] please bind my domain to my Morty account

    By seabirdr,
    • 2 replies
    • 205 views

  5. [Solved] Add domin

    By Guest kamilhussen24,
    • 1 reply
    • 208 views

  6. [Solved] How to request a refund?

    By Guest kamilhussen24,
    • 1 reply
    • 214 views

  7. [Solved] When will my VPS be available?

    By neilfrancom,
    • 3 replies
    • 316 views

  8. [Solved] Add a new domain

    By martinfrade,
    • 1 reply
    • 179 views

  9. [Solved] can't reach this page 1 2

    By morganalexclappe,
    • 15 replies
    • 662 views

  10. [Solved] Move to Morty

    By miniurl,
    • 2 replies
    • 208 views

  11. [Solved] Moving out of Heliohost

    By thelazycat2011,
    • 2 replies
    • 286 views

  12. [Solved] Messed up my web config

    By permanentway,
    • 3 replies
    • 219 views

  13. [Solved] Can't connect to the database from home (johnny)!

    By terrencel,
    • 1 reply
    • 174 views

  14. [Inactive] How import my website content that have been created locally with AI

    By shield,
    • 2 replies
    • 385 views

  15. [Inactive] Request to add domains, subdomains and aliases (Cloudflare – A and AAAA records)

    By desenvolvedoree,
    • 4 replies
    • 603 views
×
×
  • Create New...