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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9990 topics in this forum

  1. [Solved] Change main domain

    By zaisty,
    • 1 reply
    • 127 views

  2. [Solved] Add domain

    By caddyunlovingsly,   
    • 3 replies
    • 177 views

  3. [Solved] Domain not pointing to HelioHost after nameserver update

    By afonsofreitas,
    • 4 replies
    • 209 views

  4. [Solved] add domain and subdomain

    By wltr,
    • 1 reply
    • 138 views

  5. [Solved] add a domain

    By ultrapizzzagd,
    • 1 reply
    • 141 views

  6. [Solved] Request For Domain Addition

    By amaljunior002,
    • 1 reply
    • 211 views

  7. [Solved] Subdomain creation

    By kaoslab,
    • 1 reply
    • 157 views

  8. [Solved] Account Unsuspension

    By rushi1819,   
    • 1 reply
    • 146 views

  9. [Solved] Reset server

    By c2s,
    • 1 reply
    • 169 views

  10. [Solved] Need to add new domain panchkosha.coreconnectyoga.com

    By imhemu,
    • 1 reply
    • 152 views

  11. [Solved] Sub-Domain

    By ragy360,
    • 2 replies
    • 175 views

  12. [Solved] Required to add new domain

    By alkastraverse,
    • 1 reply
    • 133 views

  13. [Solved] Unsolicited email thanking me for a recent 'purchase'?

    By stasi,
    • 1 reply
    • 182 views

  14. [Solved] ACTIVATE SSH Jhonny

    By diegoanc280,
    • 1 reply
    • 176 views

  15. [Solved] Reset My HelioHost Account

    By allsurej,
    • 1 reply
    • 140 views
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