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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10063 topics in this forum

  1. [Solved] Request for changing my main domain

    By luma,
    • 4 replies
    • 259 views

  2. [Solved] Add subdomains please

    By seekedx,
    • 1 reply
    • 163 views

  3. [Solved] Subdomains creation

    By kaoslab,
    • 2 replies
    • 752 views

  4. [Solved] Java Request - User: msbwindmark

    By msbwindmark,
    • 1 reply
    • 308 views

  5. [Solved] I would like to add a domain

    By seekedx,
    • 1 reply
    • 165 views

  6. [Solved] fineload.jhjjang.heiloho.st

    By jhjjang,
    • 1 reply
    • 176 views

  7. [Solved] Add domain

    By raulszab,
    • 4 replies
    • 303 views

  8. [Solved] Site Problem

    By genwork,
    • 1 reply
    • 221 views

  9. [Solved] delete file error_log

    By w2hsystem,
    • 1 reply
    • 174 views

  10. [Solved] Add Domain Request

    By luma,
    • 1 reply
    • 177 views

  11. [Solved] Add main domain request

    By bitstream,
    • 3 replies
    • 235 views

  12. [Solved] Where and how do i change the Application Root and Application Startup File ?

    By smel,   
    • 2 replies
    • 235 views

  13. [Solved] Main domain change

    By meowl,
    • 2 replies
    • 197 views

  14. [Solved] New Domain

    By Jeremy Brown,
    • 3 replies
    • 310 views

  15. [Solved] rename a domain

    By ultrapizzzagd,
    • 3 replies
    • 225 views
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