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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10166 topics in this forum

  1. [Solved] domain name

    By kori maru,
    • 5 replies
    • 318 views

  2. [Solved] Creation of subdomain ebooks.chiquipolis.com

    By backupchiquipoli,
    • 1 reply
    • 233 views

  3. [Solved] Domain Addition Request

    By ryofist,
    • 1 reply
    • 227 views

  4. [Solved] Unable to create account/login

    By Willis,
    • 3 replies
    • 283 views

  5. [Solved] Add Subdomains

    By mbta98,
    • 1 reply
    • 235 views

  6. [Solved] Node.js app fails to start (Passenger) – dead-run.helioho.st – need error details from server logs

    By smel,
    • 9 replies
    • 957 views

  7. [Solved] Need Hestia installed on new VPS Mars

    By serverdb,
    • 2 replies
    • 226 views

  8. [Solved] Domain Addition

    By ryofist,
    • 1 reply
    • 211 views

  9. [Solved] Domain Addition

    By ryofist,
    • 1 reply
    • 242 views

  10. [Solved] Failed to access my MySql database from Render (started on Apr 13 around 10pm EST)

    By terrencel,
    • 6 replies
    • 514 views

  11. [Solved] plesk can not access

    By rashedur,
    • 2 replies
    • 341 views

  12. [Solved] add a domain (again)

    By ultrapizzzagd,
    • 1 reply
    • 265 views

  13. [Solved] account load, reset account

    By argoma,   
    • 1 reply
    • 380 views

  14. [Solved] Request for Additional Domain

    By kirkhezir123,
    • 1 reply
    • 243 views

  15. [Solved] Request to change Domain name

    By kirkhezir123,
    • 2 replies
    • 245 views
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