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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10111 topics in this forum

  1. [Solved] add domain and Subdomain

    By wltr,
    • 1 reply
    • 218 views

  2. [Solved] Please unsuspend my account

    By futureeternal,
    • 4 replies
    • 268 views

  3. [Solved] Enable SSH access

    By dtfj,   
    • 1 reply
    • 259 views

  4. [Solved] Add a domain and subdomain

    By seeked,
    • 1 reply
    • 203 views

  5. [Solved] Sudden 500 Server Error After WSGI

    By softhauz,
    • 1 reply
    • 240 views

  6. [Solved] Delete site

    By fatalslink,
    • 1 reply
    • 176 views

  7. [Solved] onlymoths.helioho.st > onlymoths.gay

    By avarnex,
    • 1 reply
    • 217 views

  8. [Solved] add new domain to account

    By kevingor,
    • 1 reply
    • 233 views

  9. [Solved] Perimeter.helioho.st -> perimeter.top

    By fifthglyph,
    • 1 reply
    • 222 views

  10. [Solved] Add Domain (s)

    By lightningbird666,
    • 1 reply
    • 213 views

  11. [Solved] subdomain request

    By spmcoolnits,
    • 1 reply
    • 199 views

  12. [Solved] account reset

    By wltr,
    • 1 reply
    • 250 views

  13. [Solved] New domain registration: perimeter.helioho.st

    By fifthglyph,
    • 2 replies
    • 232 views

  14. [Solved] Add domain

    By shree21,
    • 1 reply
    • 215 views

  15. [Solved] add domain

    By xath,
    • 1 reply
    • 227 views
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