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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,944 topics in this forum

  1. [Solved] 504 Gateway Timeout on Entire Hosting Account — Urgent Help Needed

    By Texus,
    • 1 reply
    • 242 views

  2. [Solved] Add Custom Domain

    By stark38767,
    • 2 replies
    • 254 views

  3. [Solved] Add Domain Name

    By gsakola,
    • 5 replies
    • 317 views

  4. [Solved] Remote DB Access for Small Project

    By johnnythrash,
    • 3 replies
    • 249 views

  5. Add domains

    By mbta98,
    • 1 reply
    • 158 views

  6. info downtime

    By w2hsystem,
    • 1 reply
    • 153 views

  7. Issues extracting zip

    By developer1,
    • 2 replies
    • 772 views

  8. [Solved] edit dns

    By jnreyy,
    • 1 reply
    • 223 views

  9. [Solved] Got blocked due to too much login attempts

    By thofficial,
    • 0 replies
    • 213 views

  10. My account suspended

    By Aradkane,
    • 6 replies
    • 331 views

  11. My acount suspended

    By Aradkane,
    • 1 reply
    • 157 views

  12. [Solved] new domain request

    By cyranicusmcneff,
    • 1 reply
    • 250 views

  13. [Solved] Removing websites

    By harmer,
    • 2 replies
    • 193 views

  14. [Solved] Domains Request

    By arco,
    • 1 reply
    • 195 views

  15. [Solved] domain

    By mixedmediam,   
    • 1 reply
    • 201 views
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