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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.9k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.9k
    posts

8,261 topics in this forum

  1. [Solved] Not received email after donating $1 for Tommy plan

    By Firing,
    • 2 replies
    • 151 views

  2. [Solved] Account deletion

    By littlebirds,
    • 1 reply
    • 123 views

  3. [Solved] Query regarding archived account and password reset

    By rmurthy,
    • 2 replies
    • 168 views

  4. [Solved] Change domain name

    By philippebenoit,
    • 1 reply
    • 170 views

  5. [Solved] wipe my hosting account

    By zurita86,
    • 1 reply
    • 142 views

  6. [Solved] Requesting to change my main domain

    By axaultsystems,   
    • 3 replies
    • 201 views

  7. Add Domain Request

    By mironfoerster,
    • 1 reply
    • 152 views

  8. [Solved] My domain

    By shobry41,
    • 4 replies
    • 204 views

  9. [Solved] i wanna use java in my acc

    By mayareskafi,
    • 4 replies
    • 313 views

  10. [Solved] Password Reset

    By barakagb,
    • 2 replies
    • 122 views

  11. [Solved] Login issue to Ricky

    By segamini,
    • 4 replies
    • 418 views

  12. [Solved] change domain

    By hunter93,
    • 1 reply
    • 190 views

  13. [Solved] Wipe my account and start over

    By youngoussef20,
    • 2 replies
    • 130 views

  14. [Solved] Request to Add Domain infinityhue.us.to

    By workforspinxo,
    • 1 reply
    • 234 views

  15. [Solved] Comming back, I am unable to login to heliohost nor tommy plesk.

    By chrismoc,
    • 1 reply
    • 146 views
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