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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9992 topics in this forum

  1. [Solved] add new domains

    By gianbr,
    • 1 reply
    • 215 views

  2. [Solved] Problem with Flarum

    By archlinux635,   
    • 9 replies
    • 576 views

  3. subscride to a domain name

    By appworksolutions,
    • 1 reply
    • 262 views

  4. [Solved] Request to Add New Subdomains (pknlcows.heliohost.us)

    By olack,   
    • 3 replies
    • 364 views

  5. [Solved] Domain removal

    By vts,
    • 1 reply
    • 200 views

  6. [Solved] Add subdomains in my account.

    By olack,   
    • 1 reply
    • 231 views

  7. [Solved] Add a new domain

    By akatsuki,
    • 1 reply
    • 202 views

  8. [Solved] Moodle 5.0 MARIADB version error

    By costacja,
    • 4 replies
    • 496 views

  9. [Solved] Add custom domain

    By chessfindercc,
    • 1 reply
    • 222 views

  10. Telegram bot.

    By arkaha,
    • 7 replies
    • 427 views

  11. [Solved] Request to Add Subdomains to My HelioHost Account

    By Texus,   
    • 3 replies
    • 439 views

  12. [Solved] delete account

    By ravikv123,
    • 1 reply
    • 237 views

  13. [Solved] can you help create new subdomain

    By ravikv123,
    • 2 replies
    • 302 views

  14. [Solved] Request to Add Subdomains to My HelioHost Account

    By Texus,   
    • 1 reply
    • 296 views

  15. [Solved] Add custom domain

    By cortadoistheonly,
    • 2 replies
    • 251 views
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