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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,944 topics in this forum

  1. [Solved] VPS Canceled - Thank you for the VPS

    By bartekbo,   
    • 1 reply
    • 308 views

  2. my username is inw - PLEASE rename widgets-external.shoptions.net to external.shoptions.net

    By inw,
    • 1 reply
    • 250 views

  3. [Solved] Domain Addition Request

    By dddddecorating,
    • 1 reply
    • 301 views

  4. [Solved] I Need To Implememt Another Domain In My Heliohost Account

    By deltaforcemods,   
    • 2 replies
    • 275 views

  5. [Solved] my username is inw - please add 2 new domains: widgets-external.informationnetworkwebsite.com and widgets-external.shoptions.net

    By inw,
    • 9 replies
    • 512 views
    • inw
    • inw

  6. [Solved] Apparently no refresh on my WebApp

    By bgt,
    • 1 reply
    • 296 views
    • bgt
    • bgt

  7. Request to Change Subdomain Name

    By khanin,
    • 1 reply
    • 259 views

  8. Game Server

    By Rio adrian,
    • 1 reply
    • 343 views

  9. [Solved] Adding domains

    By guessthecase501,
    • 1 reply
    • 245 views

  10. [Solved] Possible false trigger about "Possible Terms of Service violation detected" email

    By knnske,
    • 1 reply
    • 404 views

  11. Request to Add Custom Domain teenagerscenter.com to Account havfabien39

    By havfabien39,
    • 1 reply
    • 236 views

  12. [Solved] Account Reset

    By ebsug,
    • 1 reply
    • 246 views

  13. [Solved] Request for addon domain

    By realization,
    • 1 reply
    • 267 views

  14. [Solved] Requesting a new domain

    By akbaig,
    • 1 reply
    • 232 views

  15. [Solved] How to create free account

    By Thida,
    • 1 reply
    • 382 views
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