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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9991 topics in this forum

  1. [Solved] add new domain

    By talesaz,
    • 1 reply
    • 266 views

  2. LIST OF DOMAINS TO DELETE, please

    By jeffersonmidei,
    • 1 reply
    • 217 views

  3. [Solved] ADD A NEW DOMAIN, PLEASE

    By jeffersonmidei,
    • 1 reply
    • 288 views

  4. [Solved] I cant open vps. ping return timeout

    By metalost2,
    • 4 replies
    • 381 views

  5. [Solved] Spelling error on my domain

    By carolineamran,
    • 1 reply
    • 241 views

  6. [Solved] add domain

    By theskyempty,
    • 1 reply
    • 215 views

  7. [Solved] Unsuspent account

    By webmast1,
    • 10 replies
    • 549 views

  8. [Solved] Add a domain to my HelioHost account

    By tecandsoftsrv,
    • 1 reply
    • 327 views

  9. Email DNS Settings setup - SPF and DKIM

    By eliazar225,
    • 1 reply
    • 225 views

  10. Site very slow

    By nunowonder,
    • 1 reply
    • 228 views

  11. [Solved] Reset Account Request

    By fabrizziofabiano,
    • 1 reply
    • 220 views

  12. [Solved] Adding subdomain

    By frncszxc,
    • 2 replies
    • 260 views

  13. Something went wrong

    By ibra,
    • 3 replies
    • 314 views

  14. [Solved] Account suspended due to possible violation

    By slashbit,
    • 2 replies
    • 307 views

  15. [Solved] Subdomain request

    By cendarehor,
    • 2 replies
    • 303 views
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