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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9992 topics in this forum

  1. [Solved] Add new domains

    By vivekrajan007,
    • 2 replies
    • 226 views

  2. [Solved] Request account on Lily Server

    By snowlime,
    • 2 replies
    • 307 views

  3. [Solved] Increase the upload_max_filesize on PHP 8.4.15 to 20M

    By Palpale,
    • 7 replies
    • 597 views

  4. [Solved] E-mail dns settings Setup - SPF, DKIM, and DMARC

    By developer1,
    • 1 reply
    • 363 views

  5. [Solved] custom domain

    By not733402,
    • 1 reply
    • 207 views

  6. [Solved] 504 Gateway Timeout on Entire Hosting Account — Urgent Help Needed

    By Texus,
    • 1 reply
    • 258 views

  7. [Solved] Add Custom Domain

    By stark38767,
    • 2 replies
    • 276 views

  8. [Solved] Add Domain Name

    By gsakola,
    • 5 replies
    • 354 views

  9. [Solved] Remote DB Access for Small Project

    By johnnythrash,
    • 3 replies
    • 268 views

  10. Add domains

    By mbta98,
    • 1 reply
    • 174 views

  11. info downtime

    By w2hsystem,
    • 1 reply
    • 171 views

  12. Issues extracting zip

    By developer1,
    • 2 replies
    • 788 views

  13. [Solved] edit dns

    By jnreyy,
    • 1 reply
    • 239 views

  14. [Solved] Got blocked due to too much login attempts

    By thofficial,
    • 0 replies
    • 222 views

  15. My account suspended

    By Aradkane,
    • 6 replies
    • 373 views
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