Hello HelioHost Support Team,
Thank you for contacting me.
I would like to clarify that I only maintain and actively use the account registered under the username Oshekher.
The other account(s) that may be associated with the same internet connection belong to my friends. I do not use or manage those accounts. Recently, one of my friends informed me that their account was not working properly, so I logged in briefly to check the issue on their behalf. This may have triggered the login activity that was flagged by your system.
I understand and respect HelioHost's Terms of Service regarding account ownership and multiple accounts. If necessary, please keep my account (Oshekher) active, as it is the only account that I personally use and maintain.
Thank you for your time and assistance.
Kind regards,
Oshekher