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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    18k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    35k
    posts

8,345 topics in this forum

  1. [Solved] Account Inactivity

    By tygerbutter,   
    • 2 replies
    • 258 views

  2. [Solved] add 2 domains to realvanyek

    By realvanyek,
    • 1 reply
    • 202 views

  3. [Solved] Undelivered Mail Returned to Sender - SPF for GMAIL

    By odilonse,
    • 2 replies
    • 476 views

  4. [Solved] Web Server's Default Page

    By odilonse,
    • 3 replies
    • 458 views

  5. [Solved] Trying to renew

    By francisbeaumier@gmail.com,
    • 2 replies
    • 211 views

  6. [Solved] reset password

    By arthurdo,
    • 1 reply
    • 276 views

  7. Add another domain option

    By jmalik,
    • 2 replies
    • 169 views

  8. [Solved] Invitation for Plesk

    By ssc,
    • 1 reply
    • 179 views

  9. [Solved] Requesting Lily Access for .NET Hosting

    By jh316,
    • 3 replies
    • 302 views

  10. [Solved] Wipe my account and start over.

    By al3arbe1,
    • 6 replies
    • 273 views

  11. [Solved] Reset password

    By nulineng,
    • 3 replies
    • 230 views

  12. [Solved] Wiping out account

    By gmpintus,
    • 14 replies
    • 558 views

  13. Account can not be accessed

    By msbsurfi,
    • 1 reply
    • 142 views

  14. [Solved] File(/var/lib/php/session) is not within the allowed path(s):

    By craziks,   
    • 1 reply
    • 341 views

  15. [Solved] Change domain

    By darkrpg,
    • 2 replies
    • 174 views
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