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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10111 topics in this forum

  1. Issues extracting zip

    By developer1,
    • 2 replies
    • 819 views

  2. [Solved] edit dns

    By jnreyy,
    • 1 reply
    • 263 views

  3. [Solved] Got blocked due to too much login attempts

    By thofficial,
    • 0 replies
    • 248 views

  4. My account suspended

    By Aradkane,
    • 6 replies
    • 428 views

  5. My acount suspended

    By Aradkane,
    • 1 reply
    • 191 views

  6. [Solved] new domain request

    By cyranicusmcneff,
    • 1 reply
    • 336 views

  7. [Solved] Removing websites

    By harmer,
    • 2 replies
    • 274 views

  8. [Solved] Domains Request

    By arco,
    • 1 reply
    • 238 views

  9. [Solved] domain

    By mixedmediam,   
    • 1 reply
    • 235 views

  10. [Solved] add domain name

    By shanedraws,
    • 1 reply
    • 211 views

  11. johnny ssl cert expired

    By thofficial,   
    • 2 replies
    • 276 views

  12. [Solved] Request for Java Web Application (.war) Deployment - Username: duynguyen0407

    By duynguyen0407,
    • 1 reply
    • 266 views

  13. [Solved] reset account

    By cyranicusmcneff,
    • 1 reply
    • 258 views

  14. [Solved] Urgent: SNI Mismatch / SSL Routing Issue on All Domains & Subdomains (Username: texu)

    By Texus,
    • 1 reply
    • 1.4k views

  15. Please add alias domain synapsejournals.dedyn.io

    By khamdanaf,
    • 1 reply
    • 243 views
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