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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10111 topics in this forum

  1. [Solved] remove domain

    By gucabansimon,
    • 1 reply
    • 249 views

  2. [Solved] Prevent indexing of files within a directory

    By b0chard,
    • 1 reply
    • 306 views

  3. [Solved] Add Domains and Subdomains to my Account

    By appnetwork,
    • 1 reply
    • 331 views

  4. [Solved] Change main domain & add two subdomains

    By xtcraft,
    • 4 replies
    • 448 views

  5. [Solved] Add Subdomain dev-event.wahyupratama.web.id

    By ayuatama,
    • 1 reply
    • 292 views

  6. Requesting a new domain

    By Guest sapalv11,
    • 3 replies
    • 395 views

  7. php open_basedir restriction - topic exists

    By ajaxStardust,
    • 5 replies
    • 11.5k views

  8. [Solved] Add Subdomain to my Account

    By srjnetwork,
    • 1 reply
    • 249 views

  9. [Solved] ADD DOMAIN, REMOVE DOMAIN (Host Plan: Morty, Username: Softhauz)

    By softhauz,
    • 2 replies
    • 419 views

  10. [Solved] Add Subdomains to my Account

    By srjnetwork,
    • 1 reply
    • 267 views

  11. Help with FTP user addition.

    By vivekrajan007,
    • 1 reply
    • 243 views

  12. My web page will not open - error message: "This site can’t provide a secure connection"

    By wapps,   
    • 3 replies
    • 353 views

  13. [Solved] Create an addon domain, subdomain

    By ngochsn,
    • 1 reply
    • 283 views

  14. [Solved] Domain Name Changing

    By mahmudiabdelaziz,
    • 1 reply
    • 265 views

  15. [Solved] Account Reset

    By PoppaBuzz,
    • 2 replies
    • 352 views
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