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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10169 topics in this forum

  1. I cannot send message from my mail account

    By kaviaresidence,
    • 1 reply
    • 291 views

  2. [Solved] please restore my account

    By aqillapradisa,
    • 1 reply
    • 227 views

  3. [Solved] add new domains

    By gianbr,
    • 1 reply
    • 262 views

  4. [Solved] Problem with Flarum

    By archlinux635,   
    • 9 replies
    • 708 views

  5. subscride to a domain name

    By appworksolutions,
    • 1 reply
    • 316 views

  6. [Solved] Request to Add New Subdomains (pknlcows.heliohost.us)

    By olack,   
    • 3 replies
    • 517 views

  7. [Solved] Domain removal

    By vts,
    • 1 reply
    • 257 views

  8. [Solved] Add subdomains in my account.

    By olack,   
    • 1 reply
    • 281 views

  9. [Solved] Add a new domain

    By akatsuki,
    • 1 reply
    • 258 views

  10. [Solved] Moodle 5.0 MARIADB version error

    By costacja,
    • 4 replies
    • 689 views

  11. [Solved] Add custom domain

    By chessfindercc,
    • 1 reply
    • 269 views

  12. Telegram bot.

    By arkaha,
    • 7 replies
    • 511 views

  13. [Solved] Request to Add Subdomains to My HelioHost Account

    By Texus,   
    • 3 replies
    • 557 views

  14. [Solved] delete account

    By ravikv123,
    • 1 reply
    • 283 views

  15. [Solved] can you help create new subdomain

    By ravikv123,
    • 2 replies
    • 454 views
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