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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10065 topics in this forum

  1. [Solved] Domain name change

    By daniegusa,
    • 1 reply
    • 283 views

  2. [Solved] Username: rbhushan Current domain: johnny.heliohost.org/~rbhushan Request: Please change my main domain to wowofferdeals.com

    By rbhushan,
    • 1 reply
    • 243 views

  3. [Solved] Change TLD to a subdomain

    By lordsterben,
    • 3 replies
    • 368 views

  4. [Solved] Help Error 503

    By bgt,
    • 4 replies
    • 554 views
    • bgt
    • bgt

  5. [Solved] Domain Name Changing

    By mahmudiabdelaziz,
    • 1 reply
    • 335 views

  6. [Solved] Delete and add one domain please

    By pokemonwawi,
    • 3 replies
    • 359 views

  7. [Solved] Add New Domain

    By iankristoper26,
    • 2 replies
    • 342 views

  8. Add DNS Server

    By superjj2020,
    • 8 replies
    • 670 views

  9. [Solved] I would like to add a domain

    By qzify,
    • 1 reply
    • 274 views

  10. [Solved] Adding a domain

    By fatalslink,
    • 1 reply
    • 252 views

  11. [Solved] Add domain

    By aialbert,
    • 1 reply
    • 332 views

  12. Transfering Server to New Domain

    By o1mark1,   
    • 0 replies
    • 280 views

  13. [Solved] Add domain request

    By august854,
    • 1 reply
    • 443 views

  14. emails blocked

    By ecovoltios,
    • 1 reply
    • 331 views

  15. Reset Account

    By teojingyao,
    • 1 reply
    • 263 views
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