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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10169 topics in this forum

  1. [Solved] Request to Add Subdomains to My HelioHost Account

    By Texus,   
    • 1 reply
    • 433 views

  2. [Solved] Add custom domain

    By cortadoistheonly,
    • 2 replies
    • 297 views

  3. [Solved] Request to Add Subdomains to My HelioHost Account

    By Texus,
    • 5 replies
    • 476 views

  4. [Solved] I want to cancel my plan

    By ictroadmore,
    • 4 replies
    • 413 views

  5. I need a new domain added

    By kaviaresidence,
    • 3 replies
    • 323 views

  6. [Solved] Add Domains

    By trustinnova47,
    • 1 reply
    • 249 views

  7. [Solved] Add new domain

    By appworksolutions,
    • 3 replies
    • 341 views

  8. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,
    • 1 reply
    • 290 views

  9. [Solved] Add Domains to my Account

    By developer1,
    • 1 reply
    • 352 views

  10. [Solved] WebMail Not Working

    By kbp2025,   
    • 1 reply
    • 388 views

  11. [Solved] Please reset my account

    By thofficial,
    • 1 reply
    • 325 views

  12. [Solved] Adding New Domain

    By boomarenio,
    • 1 reply
    • 301 views

  13. Need flask.wsgi control access

    By ravikv123,
    • 1 reply
    • 269 views

  14. [Solved] Add Domain

    By paul70,
    • 1 reply
    • 254 views

  15. [Solved] Request another domain.

    By sphinx0945,
    • 1 reply
    • 265 views
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