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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10065 topics in this forum

  1. [Solved] Requesting a new domain

    By akbaig,
    • 1 reply
    • 258 views

  2. [Solved] How to create free account

    By Thida,
    • 1 reply
    • 415 views

  3. [Solved] Mail not working [URGENT] 1 2

    By mindverge,
    • 29 replies
    • 2.1k views

  4. [Solved] Change domain

    By ata666data,
    • 2 replies
    • 311 views

  5. [Solved] Add domain: mindverge.in

    By mindverge,
    • 2 replies
    • 364 views

  6. [Solved] i want to remove a domain

    By madvxha,
    • 1 reply
    • 313 views

  7. [Solved] Add a domain

    By madvxha,
    • 1 reply
    • 244 views

  8. Reset my Account

    By broglie4844,
    • 1 reply
    • 272 views

  9. [Solved] my account is stuck on 5% loading after account reset

    By airirctc22,
    • 1 reply
    • 270 views

  10. [Solved] reset suspended account with path direction

    By argoma,   
    • 2 replies
    • 381 views

  11. [Solved] Solicitud de adición de nuevo dominio

    By programasherrera,
    • 2 replies
    • 383 views

  12. [Solved] Change domain please

    By sabzgunbad3,
    • 1 reply
    • 274 views

  13. [Solved] Add new Domain

    By pokemonwawi,
    • 3 replies
    • 384 views

  14. [Solved] Add domains request

    By august854,
    • 1 reply
    • 334 views

  15. [Solved] URL change

    By chanders,
    • 5 replies
    • 591 views
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