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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10111 topics in this forum

  1. [Solved] I would like to add a domain

    By qzify,
    • 1 reply
    • 291 views

  2. [Solved] Adding a domain

    By fatalslink,
    • 1 reply
    • 266 views

  3. [Solved] Add domain

    By aialbert,
    • 1 reply
    • 354 views

  4. Transfering Server to New Domain

    By o1mark1,   
    • 0 replies
    • 292 views

  5. [Solved] Add domain request

    By august854,
    • 1 reply
    • 456 views

  6. emails blocked

    By ecovoltios,
    • 1 reply
    • 347 views

  7. Reset Account

    By teojingyao,
    • 1 reply
    • 288 views

  8. remote connection to mariaDB

    By chanders,
    • 0 replies
    • 236 views

  9. [Solved] Add On Domain Request

    By jchal,
    • 2 replies
    • 469 views

  10. [Solved] VPS Canceled - Thank you for the VPS

    By bartekbo,   
    • 1 reply
    • 348 views

  11. my username is inw - PLEASE rename widgets-external.shoptions.net to external.shoptions.net

    By inw,
    • 1 reply
    • 279 views

  12. [Solved] Domain Addition Request

    By dddddecorating,
    • 1 reply
    • 344 views

  13. [Solved] I Need To Implememt Another Domain In My Heliohost Account

    By deltaforcemods,   
    • 2 replies
    • 335 views

  14. [Solved] my username is inw - please add 2 new domains: widgets-external.informationnetworkwebsite.com and widgets-external.shoptions.net

    By inw,
    • 9 replies
    • 624 views
    • inw
    • inw

  15. [Solved] Apparently no refresh on my WebApp

    By bgt,
    • 1 reply
    • 345 views
    • bgt
    • bgt
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