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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9937 topics in this forum

  1. remote acess to the postgresql database from any ip

    By camilogeo,
    • 2 replies
    • 380 views

  2. add addon domain.

    By lechatnoirgaleri,
    • 1 reply
    • 293 views

  3. [Solved] Connection to database server

    By dipeshshrestha,
    • 6 replies
    • 538 views

  4. [Solved] Changing NameServers

    By lakkithachiran,
    • 1 reply
    • 347 views

  5. [Solved] Request to delete domain

    By adipra,
    • 1 reply
    • 484 views

  6. [Solved] Change of main domain and addition of subdomains

    By anthonyt,   
    • 1 reply
    • 369 views

  7. Adding new subdomain

    By iankristoper26,   
    • 1 reply
    • 336 views

  8. [Solved] Enquire about terminal access

    By johnmuthee547,
    • 1 reply
    • 319 views

  9. [Solved] subdomain creation request

    By sistech,
    • 3 replies
    • 532 views

  10. [Solved] Johnny is down

    By freelio,
    • 1 reply
    • 367 views

  11. HelioHost Server Monitor (created by Piotr GRD) 1 2 3 4

    By Piotr GRD,
    • 45 replies
    • 63k views

  12. [Solved] Add domain

    By imimbergman,
    • 1 reply
    • 341 views

  13. [Solved] add domain :-)

    By w2hsystem,
    • 1 reply
    • 301 views

  14. [Solved] Account Deletion

    By alexliss216,
    • 1 reply
    • 328 views

  15. [Solved] Domain request (devashraf)

    By devashraf,
    • 1 reply
    • 329 views
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