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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10066 topics in this forum

  1. [Solved] Request to Reset Account

    By weirdev,   
    • 2 replies
    • 412 views

  2. [Solved] How to fix it?

    By longthor,
    • 2 replies
    • 430 views

  3. [Solved] Add custom domain name

    By suyouhuiytb,
    • 1 reply
    • 304 views

  4. Requesting a new domain

    By Guest sapalv11,
    • 1 reply
    • 248 views

  5. [Solved] add domain in my account

    By mendozalvarito,
    • 1 reply
    • 294 views

  6. [Solved] Duplicate server

    By sat4all,
    • 2 replies
    • 319 views

  7. [Solved] Add domain please

    By pokemonwawi,
    • 1 reply
    • 338 views

  8. [Solved] remove server

    By rafal1509,
    • 1 reply
    • 363 views

  9. [Solved] ADD DOMAIN PLEASE

    By osmaralvarez6911,
    • 1 reply
    • 350 views

  10. [Solved] Delete Domains please

    By pokemonwawi,
    • 1 reply
    • 562 views

  11. [Solved] Domain addition

    By vivekrajan007,
    • 1 reply
    • 470 views

  12. [Solved] Request Addon Domain

    By pbryan,
    • 1 reply
    • 556 views

  13. Domain

    By irinafikh,
    • 1 reply
    • 506 views

  14. [Solved] Add new Domain

    By niyhi,
    • 1 reply
    • 571 views

  15. [Solved] Suspended

    By pokemonwawi,
    • 1 reply
    • 588 views
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