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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10111 topics in this forum

  1. [Solved] Add subdomains in my website

    By nottanmayyy,
    • 3 replies
    • 905 views

  2. DearCareer.com register

    By Ambrose,
    • 2 replies
    • 312 views

  3. [Solved] ドメイン追加について。

    By The Japan Human,   
    • 1 reply
    • 720 views

  4. [Solved] add domains to my new account

    By mgmason,
    • 4 replies
    • 471 views

  5. [Solved] I want to add a domain to my account

    By rck1753,
    • 1 reply
    • 332 views

  6. [Solved] Reset My account

    By douglaswebster21,
    • 1 reply
    • 328 views

  7. Complete website backup to dropbox

    By r0nmlt,
    • 2 replies
    • 1k views

  8. Urgent: Help needed — Document root locked, 504 Gateway, PHP settings & app setup (username: osamalovirboy, site: turkiii.helioho.st)

    By osamalovirboy,
    • 1 reply
    • 826 views

  9. [Solved] I want to add a domain to my account

    By pizzapizza72,
    • 1 reply
    • 328 views

  10. [Solved] Reset My account

    By douglaswebster21,
    • 1 reply
    • 312 views

  11. Request free subdomain for my VPS

    By Giulio Easyconsulting,
    • 1 reply
    • 631 views

  12. [Solved] remove domain from account

    By cesvillalta,
    • 2 replies
    • 344 views

  13. VPS renewal link request

    By hoi4gamer123,
    • 2 replies
    • 827 views

  14. [Solved] Update SPF, DKIM, and DMARC records

    By nelavoi,
    • 1 reply
    • 697 views

  15. [Solved] Please add and delete the following domain

    By ivatsa,
    • 1 reply
    • 816 views
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