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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10066 topics in this forum

  1. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,
    • 1 reply
    • 310 views

  2. [Solved] Request to add a new domain to my account

    By djnevilmorgan,
    • 1 reply
    • 276 views

  3. Adding domains

    By paulamanc,
    • 1 reply
    • 399 views

  4. [Solved] Add new Domain

    By niyhi,
    • 1 reply
    • 473 views

  5. Hubspot CRM Connection

    By joyusecommerce,
    • 11 replies
    • 1.6k views

  6. Opening Plesk shows network error

    By bleakturkey,
    • 1 reply
    • 444 views

  7. [Solved] Plesk messing with my files

    By survisi1,   
    • 2 replies
    • 574 views

  8. [Solved] Help with adding a domain

    By survisi1,
    • 2 replies
    • 370 views

  9. [Solved] 502 Bad Gateway

    By ibra,
    • 1 reply
    • 426 views

  10. [Solved] can i please have WSGI Control Access

    By cfcatboy,
    • 4 replies
    • 668 views

  11. [Solved] Please create for me a new domain

    By lmhttc24,
    • 1 reply
    • 429 views

  12. [Solved] New Domain for SteelSand

    By steelsand,   
    • 1 reply
    • 510 views

  13. [Solved] Reser Account

    By niyhi,
    • 2 replies
    • 389 views

  14. [Solved] Add domain

    By chapmjs,
    • 1 reply
    • 432 views

  15. [Solved] DNS A Record Help

    By stephenmagrowski,
    • 2 replies
    • 544 views
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