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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10111 topics in this forum

  1. [Solved] Website reactivation request

    By marcodalcanto,
    • 3 replies
    • 522 views

  2. Possible Terms of Service violation detected

    By rmx1986,
    • 1 reply
    • 330 views

  3. i want to change my domain (https://bluesky4e.heliohost.us/) to (https://olvproxy.heliohost.us/)

    By dwyazzo2000,
    • 1 reply
    • 381 views

  4. DNS records for email

    By imimbergman,
    • 2 replies
    • 538 views

  5. [Solved] Request to add a new domain name and remove the old one

    By blueyesk,
    • 1 reply
    • 517 views

  6. [Solved] Add a new subdomain in my account

    By ai,   
    • 1 reply
    • 366 views

  7. Uncreated

    By ibra,
    • 1 reply
    • 403 views

  8. [Solved] Reset my account

    By ibra,
    • 3 replies
    • 550 views

  9. Not Found The requested

    By ibra,
    • 1 reply
    • 395 views

  10. [Solved] Delete and add Domain please

    By pokemonwawi,
    • 1 reply
    • 548 views

  11. [Solved] Hi, I would like to add my domain.

    By freebeedee,
    • 2 replies
    • 520 views

  12. [Solved] Hi, I would like to add my domain.

    By freebeedee,
    • 1 reply
    • 409 views

  13. [Solved] Possible Terms of Service violation detected

    By pokemonwawi,
    • 3 replies
    • 485 views

  14. [Solved] the domain stopped serving duo to this configuration

    By osmaralvarez6911,
    • 4 replies
    • 655 views

  15. php open base dir restriction and graditudinal blessings (gratitude)

    By ajaxStardust,
    • 0 replies
    • 532 views
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