Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10066 topics in this forum

  1. [Solved] Add new Domain please

    By pokemonwawi,
    • 1 reply
    • 1.2k views

  2. Account deletion

    By Guest murilo,
    • 1 reply
    • 288 views

  3. What can I get with donations?

    By osmaralvarez6911,
    • 1 reply
    • 1.2k views

  4. Move my domain

    By carlswanson63,
    • 1 reply
    • 1.3k views

  5. [Solved] Add a domain

    By kevin1001,
    • 1 reply
    • 653 views

  6. [Solved] Reset Account

    By wds657,
    • 1 reply
    • 427 views

  7. Mercury VPS Setup with Plesk for Capstone Project

    By nathanielcaim,   
    • 1 reply
    • 674 views

  8. my new hosting

    By goldcarwork,
    • 1 reply
    • 660 views

  9. Change PHP Composer Path

    By wyojhzhxa,
    • 0 replies
    • 595 views

  10. [Solved] Requesting a new domain

    By sasanh,
    • 1 reply
    • 805 views

  11. Drupal CMS install error.

    By andyb70,
    • 6 replies
    • 2.2k views

  12. [Solved] ADD DOMAIN PLEASE

    By osmaralvarez6911,
    • 1 reply
    • 942 views

  13. [Solved] add domain huanhui.top

    By terrywing,
    • 1 reply
    • 834 views

  14. Regarding domain add & remove

    By prabhatyadav2003,
    • 2 replies
    • 771 views

  15. [Solved] Account Reactivation Request – gonkirua586

    By gonkirua586,
    • 1 reply
    • 345 views
×
×
  • Create New...