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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9937 topics in this forum

  1. [Solved] Add Domain

    By riz,   
    • 1 reply
    • 357 views

  2. [Solved] add domain

    By alberto4,
    • 2 replies
    • 443 views

  3. [Solved] Website is frequently down

    By xcrow,
    • 12 replies
    • 1.1k views

  4. [Solved] Please create account on Lily

    By bkwoka,
    • 1 reply
    • 327 views

  5. [Solved] Request to wipe everything include domain deletion and start all over again

    By szhiro,
    • 3 replies
    • 571 views

  6. [Solved] account reset

    By segonist,
    • 1 reply
    • 306 views

  7. Execution /opt/plesk/php/8.4/bin/php has failed with exit code 255, stdout: , stderr: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 8192 bytes) in /home/larea.helioho.st/httpdocs/vendor/symfony/finder/Iterator/Recurs

    By emmanuelfosso206,   
    • 6 replies
    • 634 views

  8. [Solved] Request SSH Access (Tommy / Plesk) – username: alkastraverse

    By alkastraverse,
    • 1 reply
    • 368 views

  9. charge plan

    By catamonteiro32,
    • 2 replies
    • 345 views

  10. [Solved] Access restoration

    By fernande,
    • 1 reply
    • 316 views

  11. [Solved] Subdomain request

    By goot,
    • 1 reply
    • 277 views

  12. [Solved] Pls i want to open SSH in my account

    By mohammedlaoui,
    • 1 reply
    • 303 views

  13. Add my domain Ekobuy.store

    By imranlaoui,
    • 2 replies
    • 345 views

  14. [Solved] Please add a new domain

    By tms22,   
    • 1 reply
    • 334 views

  15. [Solved] Add a new domain

    By martinfrade,   
    • 1 reply
    • 293 views
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