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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10111 topics in this forum

  1. [Solved] Request to add domain "kursus.koosty.web.id"

    By koosty,   
    • 2 replies
    • 346 views

  2. [Solved] Add domain

    By wyojhzhxa,
    • 1 reply
    • 206 views

  3. [Solved] Add domains

    By mbta98,
    • 2 replies
    • 320 views

  4. [Solved] Swap domain for doodlemo

    By doodlemo,   
    • 1 reply
    • 312 views

  5. [Solved] Add new domains

    By vivekrajan007,
    • 2 replies
    • 257 views

  6. [Solved] Request account on Lily Server

    By snowlime,
    • 2 replies
    • 335 views

  7. [Solved] Increase the upload_max_filesize on PHP 8.4.15 to 20M

    By Palpale,
    • 7 replies
    • 655 views

  8. [Solved] E-mail dns settings Setup - SPF, DKIM, and DMARC

    By developer1,
    • 1 reply
    • 403 views

  9. [Solved] custom domain

    By not733402,
    • 1 reply
    • 230 views

  10. [Solved] 504 Gateway Timeout on Entire Hosting Account — Urgent Help Needed

    By Texus,
    • 1 reply
    • 287 views

  11. [Solved] Add Custom Domain

    By stark38767,
    • 2 replies
    • 296 views

  12. [Solved] Add Domain Name

    By gsakola,
    • 5 replies
    • 403 views

  13. [Solved] Remote DB Access for Small Project

    By johnnythrash,
    • 3 replies
    • 309 views

  14. Add domains

    By mbta98,
    • 1 reply
    • 196 views

  15. info downtime

    By w2hsystem,
    • 1 reply
    • 197 views
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