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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10168 topics in this forum

  1. [Solved] Email Setup

    By techhouse,
    • 7 replies
    • 560 views

  2. [Solved] reboot request

    By digiplumb,
    • 1 reply
    • 349 views

  3. [Solved] add new domain

    By talesaz,
    • 1 reply
    • 355 views

  4. LIST OF DOMAINS TO DELETE, please

    By jeffersonmidei,
    • 1 reply
    • 290 views

  5. [Solved] ADD A NEW DOMAIN, PLEASE

    By jeffersonmidei,
    • 1 reply
    • 381 views

  6. [Solved] I cant open vps. ping return timeout

    By metalost2,
    • 4 replies
    • 504 views

  7. [Solved] Spelling error on my domain

    By carolineamran,
    • 1 reply
    • 320 views

  8. [Solved] add domain

    By theskyempty,
    • 1 reply
    • 292 views

  9. [Solved] Unsuspent account

    By webmast1,
    • 10 replies
    • 682 views

  10. [Solved] Add a domain to my HelioHost account

    By tecandsoftsrv,
    • 1 reply
    • 414 views

  11. Email DNS Settings setup - SPF and DKIM

    By eliazar225,
    • 1 reply
    • 314 views

  12. Site very slow

    By nunowonder,
    • 1 reply
    • 303 views

  13. [Solved] Reset Account Request

    By fabrizziofabiano,
    • 1 reply
    • 298 views

  14. [Solved] Adding subdomain

    By frncszxc,
    • 2 replies
    • 336 views

  15. Something went wrong

    By ibra,
    • 3 replies
    • 409 views
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