jeffersonmidei

Hi, @KazVee and @MoneyBroz, I'm justing checking up if you have some news to me, please... Thanks, JM:.

Dear HelioNet Support Team and @MoneyBroz, Thank you for your attention and for the clarification you have provided so far. We would like to kindly ask whether there is any possibility for our account to be reactivated. We were genuinely unaware of what was happening and were quite surprised by the situation. Had we known of any irregular activity, we would have taken immediate action to prevent it. For this reason, we respectfully ask whether there is any path available for reinstatement of the account. If reactivation is possible, even if it requires the payment of a fee, a reinstatement charge, or any additional administrative step, please let us know. We are fully willing to comply strictly and promptly with any obligation or security requirement you may establish. We truly value your service and would be grateful for the opportunity to restore the account and continue using it in full accordance with your policies. Thank you once again for your time, understanding, and consideration. Yours faithfully, Jefferson Midei

Dear HelioNet Support Team, We were sincerely surprised to receive this information, as we essentially use the email accounts hosted with HelioNet only for receiving emails. You may even verify this by reviewing the account history from previous months. The most likely explanation is that someone may have gained access to one of our passwords and used the SMTP service to send these emails without our knowledge. If you could kindly inform us which sender address was used, I would be able to confirm whether it is one of our regular addresses or perhaps an old and forgotten account that is no longer in active use. In any case, we sincerely apologize for any inconvenience this situation may have caused. We are fully willing to immediately change the passwords for all of our accounts if you allow us to continue using your services. Thank you very much for your attention and understanding. We remain at your disposal for any further clarification you may require. Yours faithfully, Jefferson Midei

Dear HelioNet Support Team, I hope this message finds you well. I am writing to respectfully request a review of the suspension of my account, as I believe there may have been a misunderstanding or an error in this decision. To the best of our knowledge, we have been fully compliant with all the requirements, terms, and rules of the service. For this reason, the suspension came as a surprise to us, and we kindly ask that the matter be reviewed with care. If any issue has been identified on our account, we would sincerely appreciate the opportunity to better understand it and promptly address anything that may require clarification. We are committed to following all HelioNet policies and maintaining full compliance with the platform’s standards. Therefore, I respectfully ask that my account be reconsidered and, if possible, restored. For reference, the email associated with the account is: eu@jeffersonmidei.com.br Thank you very much for your time, attention, and consideration. I look forward to your response. Yours faithfully, Jefferson Midei

Dear Sirs, Please, add a new domain into my account: preguic.ia.br Thanks, JM:.

Dear Sirs, Please, delete those domains from my account: dojoia.com.br escolasmt.com iazaap.com.br jeffersonmidei.com jeffersonmidei.helioho.st librovinhos.com.br Thanks, JM:.

don't worry... thank you so much... I have one more question: can I ask for deletion of "jeffersonmidei.helioho.st" domain? I think that is my "main" domain at my HelioHost account...

Well... I can have 10 domains, right? I already have 4, and I asked for more 5 in this post, right? So, 4 (already there) + 5 (new ones) = 9 Can I have this 5 domains that I asked in this post, please?

Dear Sirs, My username is: jeffersonmidei And I would like to ask you, please, to add these new domains at my account: aescoladovinho.com.br escolasmt.com escolasmt.com.br jeffersonmidei.com.br librovinhos.com.br Thanks, JM:.

oh, thanks, I didn't know that... I will create a new topic with all my domains to be create at once... Thanks again...

Dear Sirs, My username is: jeffersonmidei And I would like to ask you, please, to add a new domain at my account. The new domain is: iazaap.com.br Thanks, JM:.

I need to ask for more domains... Should I create a new topic or just reply here?

Dear Sirs, My username is: jeffersonmidei And I would like to ask you, please, to add a new domain at my account. The new domain is: dojoia.com.br Thanks, JM:.