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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,944 topics in this forum

  1. [Solved] add domain name

    By shanedraws,
    • 1 reply
    • 174 views

  2. johnny ssl cert expired

    By thofficial,   
    • 2 replies
    • 228 views

  3. [Solved] Request for Java Web Application (.war) Deployment - Username: duynguyen0407

    By duynguyen0407,
    • 1 reply
    • 228 views

  4. [Solved] reset account

    By cyranicusmcneff,
    • 1 reply
    • 207 views

  5. [Solved] Urgent: SNI Mismatch / SSL Routing Issue on All Domains & Subdomains (Username: texu)

    By Texus,
    • 1 reply
    • 499 views

  6. Please add alias domain synapsejournals.dedyn.io

    By khamdanaf,
    • 1 reply
    • 206 views

  7. [Solved] Wildcard SSL/TLS certificate - not secured

    By AdamMat,
    • 3 replies
    • 283 views

  8. [Solved] Server Error 503 Service Temporarily Unavailable

    By AdamMat,
    • 2 replies
    • 306 views

  9. I cannot send message from my mail account

    By kaviaresidence,
    • 1 reply
    • 224 views

  10. [Solved] please restore my account

    By aqillapradisa,
    • 1 reply
    • 166 views

  11. [Solved] add new domains

    By gianbr,
    • 1 reply
    • 201 views

  12. [Solved] Problem with Flarum

    By archlinux635,   
    • 9 replies
    • 538 views

  13. subscride to a domain name

    By appworksolutions,
    • 1 reply
    • 246 views

  14. [Solved] Request to Add New Subdomains (pknlcows.heliohost.us)

    By olack,   
    • 3 replies
    • 343 views

  15. [Solved] Domain removal

    By vts,
    • 1 reply
    • 182 views
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