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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,944 topics in this forum

  1. It says account don't exist

    By tenebrific_knight,
    • 1 reply
    • 250 views

  2. [Solved] add a new domain

    By seabirdr,
    • 2 replies
    • 227 views

  3. [Solved] Reset account

    By zephyrion,
    • 1 reply
    • 210 views

  4. [Solved] New Domain

    By landowner1009,
    • 4 replies
    • 322 views

  5. [Solved] add a domain for kgb1

    By Katherine Brinkman,
    • 1 reply
    • 208 views

  6. [Solved] Reset my account

    By raonek,
    • 1 reply
    • 210 views

  7. [Solved] Request to add domain "kursus.koosty.web.id"

    By koosty,   
    • 2 replies
    • 265 views

  8. [Solved] Add domain

    By wyojhzhxa,
    • 1 reply
    • 161 views

  9. [Solved] Add domains

    By mbta98,
    • 2 replies
    • 256 views

  10. [Solved] Swap domain for doodlemo

    By doodlemo,   
    • 1 reply
    • 235 views

  11. [Solved] Add new domains

    By vivekrajan007,
    • 2 replies
    • 202 views

  12. [Solved] Request account on Lily Server

    By snowlime,
    • 2 replies
    • 293 views

  13. [Solved] Increase the upload_max_filesize on PHP 8.4.15 to 20M

    By Palpale,
    • 7 replies
    • 551 views

  14. [Solved] E-mail dns settings Setup - SPF, DKIM, and DMARC

    By developer1,
    • 1 reply
    • 344 views

  15. [Solved] custom domain

    By not733402,
    • 1 reply
    • 192 views
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