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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10064 topics in this forum

  1. [Solved] Changing of Domain Name

    By chaveztim439,
    • 1 reply
    • 200 views

  2. [Solved] Add Domain

    By phoeg,
    • 1 reply
    • 211 views

  3. [Solved] add domains

    By rivex,
    • 1 reply
    • 209 views

  4. [Solved] Changing of Domain Name

    By zellpetermiranda,   
    • 1 reply
    • 226 views

  5. [Solved] Addition and removal of new subdomains

    By axisreject,
    • 1 reply
    • 222 views

  6. [Solved] Changing Domain Name

    By rgD,
    • 1 reply
    • 212 views

  7. [Solved] Request to add a new subdomain

    By LeoTheSmart,
    • 1 reply
    • 247 views

  8. [Solved] Please add a domain

    By qutegifts,
    • 1 reply
    • 235 views

  9. [Solved] Changing of Domain Name

    By izia,
    • 1 reply
    • 212 views

  10. [Solved] Add Custom Domain

    By lovre07,
    • 1 reply
    • 217 views

  11. [Solved] Changing of Domain Name

    By wrenjoshuaberden,
    • 1 reply
    • 194 views

  12. [Solved] WordPress 500 Error After Troubleshooting

    By durukan,
    • 5 replies
    • 398 views

  13. [Solved] Request htaccess php_value

    By genwork,
    • 1 reply
    • 216 views

  14. [Solved] Add custom domain

    By genwork,
    • 1 reply
    • 215 views

  15. [Solved] add website or domain

    By Sharecircle2026,
    • 1 reply
    • 204 views
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