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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

  4. Email Support

    Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

    3.6k
    posts

10064 topics in this forum

  1. [Solved] rename a domain

    By ultrapizzzagd,
    • 3 replies
    • 226 views

  2. [Solved] Add domain name

    By alecdaviscom,
    • 1 reply
    • 176 views

  3. [Solved] Domain add request

    By kxamel,
    • 1 reply
    • 173 views

  4. [Solved] Request to add a new domain to my account (fathleslam73)

    By fathleslam73,
    • 1 reply
    • 190 views

  5. [Solved] Remove and Add domains

    By vivekrajan007,
    • 1 reply
    • 187 views

  6. [Solved] Possible Terms of Service violation detected

    By backupchiquipoli,
    • 5 replies
    • 260 views

  7. [Solved] Request to Add Domain (shawon.pro)

    By shawonxmax,
    • 1 reply
    • 222 views

  8. [Solved] i want to add a doamin to my account

    By bankbkms,
    • 1 reply
    • 171 views

  9. [Solved] Request to Add Domain (shawon.icu) to My Account

    By shawonxmax,
    • 1 reply
    • 177 views

  10. [Solved] Domain Addition.

    By vivekrajan007,
    • 1 reply
    • 176 views

  11. [Solved] Support Ticket: Reset Account

    By heliohostletharg,
    • 1 reply
    • 144 views

  12. [Solved] Change my main domain

    By quilanetwork,
    • 1 reply
    • 169 views

  13. [Solved] Add domains to account

    By x119,
    • 1 reply
    • 181 views

  14. [Solved] Reset account

    By raqbul,
    • 2 replies
    • 197 views

  15. [Solved] Change main domain

    By zaisty,
    • 1 reply
    • 147 views
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