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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    6k
    posts

10166 topics in this forum

  1. [Solved] add domain and subdomain

    By csierrae1815,
    • 9 replies
    • 432 views

  2. [Solved] Delete Domain

    By zaisty,
    • 2 replies
    • 188 views

  3. [Solved] Enable Java/Tomcat

    By ccuellarjustinia,   
    • 1 reply
    • 164 views

  4. [Solved] add subdomain and remove sub domains

    By wltr,
    • 1 reply
    • 166 views

  5. [Solved] add domain

    By bahaya,
    • 3 replies
    • 270 views

  6. [Solved] Request To Add New Domain | techjohnrel

    By techjohnrel,
    • 1 reply
    • 177 views

  7. [Solved] Add domain nmal.rio

    By luizpaulo,
    • 4 replies
    • 301 views

  8. [Solved] Add custom domain to my johnny account

    By sasanh,
    • 4 replies
    • 304 views

  9. [Solved] upgraded johnny

    By dyan,
    • 1 reply
    • 191 views

  10. [Solved] add new domain

    By intraserverin,
    • 1 reply
    • 156 views

  11. [Solved] Add domain

    By zaisty,
    • 1 reply
    • 146 views

  12. [Solved] Stuck ‘Account Creation In Progress’

    By sportnix,
    • 1 reply
    • 149 views

  13. [Solved] Requesting adding main domain

    By locknchase,
    • 1 reply
    • 208 views

  14. [Solved] Reset my Account

    By intraserverin,
    • 1 reply
    • 157 views

  15. [Solved] Add subdomain

    By mbta98,
    • 1 reply
    • 144 views
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