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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,942 topics in this forum

  1. Is Johnny server down?

    By devashraf,
    • 2 replies
    • 81 views

  2. [Solved] Domain Addition

    By ryofist,
    • 1 reply
    • 76 views

  3. [Solved] Domain Addition

    By ryofist,
    • 1 reply
    • 93 views

  4. Remove Domain Name Request

    By stephenmagrowski,
    • 1 reply
    • 102 views

  5. [Solved] Failed to access my MySql database from Render (started on Apr 13 around 10pm EST)

    By terrencel,
    • 6 replies
    • 277 views

  6. [Solved] plesk can not access

    By rashedur,
    • 2 replies
    • 190 views

  7. Remove Domain Name Request

    By smagr173,
    • 1 reply
    • 127 views

  8. [Solved] add a domain (again)

    By ultrapizzzagd,
    • 1 reply
    • 141 views

  9. Request to increase max_input_vars to 5000 (PHP Settings)

    Topic was moved to forum Escalated Requests

  10. Adding funds to my Morty plan balance

    Topic was moved to forum Escalated Requests

  11. [Solved] account load, reset account

    By argoma,   
    • 1 reply
    • 240 views

  12. Request for Additional Domain

    By kirkhezir123,
    • 1 reply
    • 95 views

  13. [Solved] Request to change Domain name

    By kirkhezir123,
    • 2 replies
    • 125 views

  14. [Solved] Request to Reset Account

    By santaninha,
    • 3 replies
    • 119 views

  15. [Solved] My website is not loading :(

    By alvaro00,
    • 2 replies
    • 115 views
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