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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    2.9k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    32.6k
    posts

7,640 topics in this forum

  1. Node JS deployment

    By mariadumas,   
    • 1 reply
    • 38 views

  2. [Solved] Change Domain

    By TECHNOGG,
    • 1 reply
    • 45 views

  3. [Solved] Java

    By nevesvitor,
    • 1 reply
    • 33 views

  4. ADDING NEW DOMAINS

    Topic was moved to forum Escalated Requests

  5. [Solved] Account Wipeout & Change domain — franznic

    By franznic,   
    • 1 reply
    • 52 views

  6. [Solved] Main domain

    By eeyore211,
    • 1 reply
    • 40 views

  7. [Solved] Request to Add New Main Domain for HelioNet Account under Username "xdwolf"

    By mrxdwolf,
    • 1 reply
    • 72 views

  8. VPS subscription

    By joezhou,
    • 1 reply
    • 54 views

  9. Migrate to the Ricky server

    By mth5,
    • 1 reply
    • 66 views

  10. [Solved] Origin is unreachable - Host error

    By sportnix,
    • 5 replies
    • 96 views

  11. [Solved] reset password

    By bassu,
    • 2 replies
    • 67 views

  12. Remote acces to Postgress DB

    Topic was moved to forum Escalated Requests

  13. reset password

    Topic was moved to forum Escalated Requests

  14. After restoring my account, I can't log in

    Topic was moved to forum Escalated Requests

  15. [Krydos] Add domain

    Topic was moved to forum Escalated Requests

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