wolstech

I fixed the cgi-bin folder so Python is working on the account now: https://kokofixcomputers.helioho.st/cgi-bin/test.py That discord bot has so many issues though (a few are because that guide is ancient...) Path to kokobot.py was wrong in start.py (guide inaccurate, home folders are now your main domain, not username). Shebang lines in all scripts specified a python version that does not exist (guide inaccurate, Johnny has 3.6 and 3.10), Permissions/owner were hosed on the cgi-bin folder because you deleted and recreated it (not sure if Plesk did this or you accidentally deleted it) Permissions on kokobot.py were 757 when they should have been 755 (user error) Line endings were not of type unix (common issue for Windows users, use Notepad++ if developing on a Windows box) After fixing all of the above (some of them twice since I tried doing 2 things at once and accidentally set cgi-bin's owner to another user the first time), the start.py now works, but the bot itself (kokobot.py) seems to have an issue as it doesn't stay running. You'll need to troubleshoot that. I'd bet that's going to be an issue with the code/module versions/etc. as I don't see anything obviously wrong at this point.

Created per discussion on discord. Please check your PMs for information.

Changed to dojokime.heliohost.us. It'll take up to 2 hours to start working.

Please check your PMs for information regarding your Lily account.

Escalating to Krydos. The log shows it went inactive 4 minutes after renewing... I know there's been some updates to the backend task on Tommy that does this stuff recently...considering the last login is a month ago still, I'm guessing the renewal failed to set the login date to today so it expired a second time immediately after renewing...

Yes we can host this. Just keep in mind the following: Lily has NO CONTROL PANEL. Options in Plesk on Johnny will have no effect on Lily. The requirement for Plesk exists because of databases and email (in the past DNS was also dependent on the other servers, but that changed when we switched to Plesk). The only access you get is FTP. You configure IIS using the web.config file. App pools are restarted by creating flag files and waiting. Lily can host .NET 4.8, 5.x, and 6.x. PHP 5.3 through 8 are available by request. Lily has its own MySQL available, or you can use Johnny's mysql by enabling remote access to the database. If you need email mailboxes, you'll need to use the email on Johnny's Plesk. PHP can use mail() with the caveat that the emails will originate from Tommy (yes, it uses Tommy even though your accounts are on Johnny and Lily). ASP.NET apps will need to use SMTP against a Plesk server to send email. Standard email limits apply. You can have up to 10 domains on Lily, but be aware that a domain attached to Lily cannot also be set up on Plesk at the same time. Usually I create a subdomain for lily (e.g. if your domain is something.heliohost.us, your lily account will be at lily.something.heliohost.us). Disk space on Lily is separate from Plesk since they're different servers, so you have 1000MB on each account. Lily accounts are subject to the same terms of service as your Plesk account. Do you want me to create you a Lily account?

You need a VPS if you want that level of control and access. https://heliohost.org/vps/

That account is suspended, not inactive. You're suspended for creating more than one account. Which one do you want to keep?

Added. It can take up to 2 hours to start working.

Your account has been reset, you'll receive an email shortly with a link to create a fresh account.

Do you want me to just reset your account? It'll delete the account entirely then send you an email to make a new one.

Krydos can check for a duplicate and refund it if needed. Escalating.

That's almost 3 times the daily limit. Whatever you were running is WAY too heavy to run here. Node is especially notorious for this, though any long-running application (Python, etc.) can cause this, as can some PHP software like Wordpress. If I unsuspend you, how do you plan to fix this?

Changed. It can take up to 2 hours to start working.

Owner group was wrong on that folder. Should be working now.

It really depends on what you're trying to do. If you're using the platform for development, a service with a GUI might be a good idea since you'll need to change things a lot during testing. Restarting IIS application pools to free in-use files for example is a bit of a pain on Lily at the moment (though that is one thing you can do yourself, it involves creating an empty file and waiting to stop it, then repeating to restart it). If you're hosting a finished production site, I'd be more than happy to help you get it set up here. We have several other users running applications without issue using a variety of .net versions. I just need to know what you're working with (e.g. version of .NET, dependencies you need installed if any, etc.). The bulk of applications people have deployed have been "deploy-and-go" in my experience (it's pretty common for people to just publish from VS using the FTP option)...the only 2 I've really had to spend time on were one that needed crystal reports runtime and one that runs on Classic ASP (yes, we support non-.NET ASP) and we didn't know it needed Parent Paths enabled... If you want, I can create a Lily account sans-Plesk account for you and just let you play around to see if your code works (while we don't advertise this, it is possible). There is no real technical reason that the Plesk account needs to exist just to play around with .NET itself (though as I said above, it's needed for email and perhaps for things like postgres if you need it).

Your freenom domain is actually an addon domain on your account (your account's main domain is amarks.helioho.st). Do you still want this as your main domain or would you rather this be added as another addon domain? Also, do you want the freenom domain removed?

Apologies for the delays on this one. We have to change that on our side, there is no way for a user to change their document roots themselves. That domain has been updated to use /api.devhabbo.com/www as the docroot. Also, since you mention nodejs, be aware that long-running nodejs applications are a leading cause of load suspensions. If you can, use passenger so the application starts as needed. Once you start your application, monitor your load here to avoid a suspension: https://heliohost.org/load/

You're welcome Let us know if you need anything else.

Your ISP is likely using a proxy that intercepts your network connections. This is not compatible with mysql (or many other non-web connections for that matter) You'll need to either call them and see if there's a way to turn that off for port 3306, use a different Internet connection like a cell phone hotspot, or use phpmyadmin instead.

That account's renewal failed (probably due to load if I had to guess). Krydos will need to take a look at it as it did not remove the inactivity page from your account and you can't log in even though the account system shows it as active. There's also no log entry showing it renewing...

Domain changed. It'll take up to 2 hours from now for it to finish setting up.

The website shows that after a few minutes but the account actually renews in the background despite the message. Your account is currently in line for renewal and will be renewed when the server is finished its current task.

Something is wrong with your client. In the error message it shows that the part after the @ is not 65.19.141.77 even though the host name you typed in looks fine. I don't know what that domain it's showing is, but it should show the .77 IP address or tommy2.heliohost.org. Try clicking OK on the connection settings dialog without testing the connections, then go back and edit the connection again and hit the test button.

He posted the wrong transaction number. His donation looks to be under 38D98498K83075721 based on a search using his hosting account email in paypal Also, I'm pretty sure it should be $25 instead of $24 (the save $1 isn't really supposed to be valid on existing accounts as far as I know), but I'll give it to you. Space added. It may take a few minutes to show up in your account.