wolstech

The account mtowner has unsuspended. It may take a few minutes to work again. Please keep in mind that you can have up to 10 websites/domains on a single account. If you need additional domains, just ask and we can add them.

Oof. You may want to just omit the domain entirely if you go through and rebuild them and just use paths relative to the root (e.g. /assets/something.swf). That would make it run on any domain.

You can bulk-replace the domain in your files with this assuming they're just text/html: https://github.com/zzzprojects/findandreplace I've used that tool many times to fix this problem.

Domain added. It can take up to 2 hours to work. Please be aware that afraid.org is known to be problematic. It sort of works, but many functions of Plesk will not work properly on these domains, notably email. You can use the IP address shown in Plesk at the bottom of your domain's options to point to the domain using an A record, however the recommended configuration is to contact their support and ask them to allow NS record changes so you can use our name servers instead. Note also that *.us.to is flagged as malicious by many major security companies due to its frequent use for illegal activity (and while I cannot say which one, I can confirm that the entirety of Afraid.org is also on at least one unpublished government blocklist). Also, due to your username, please review our Terms of Service, which prohibits illegal activity including the hosting of malware (note that samples and demos are also included in this definition). Accounts are regularly scanned for abuse and manually inspected to ensure compliance. Hosting malicious content will result in a permanent ban without a backup (or refund if applicable).

I followed up on this in the staff channel for you, and it turns out this was a PayPal API malfunction. Paypal didn't send us your email address after you paid. Your VPS built when you paid, but the welcome email with login instructions couldn't go out because we had nowhere to send it. We've corrected the issue manually and have sent the welcome email. This is the first time PayPal has failed to provide an email address for the purchase. We've built over 700 of these and never had an issue with the email address not syncing correctly after purchase until today.

It's showing queued for some reason. It looks like you picked Ubuntu 24 so it should've built itself and sent a welcome email within an hour or so of being purchased. Escalating to figure out what happened and get it fixed...

Tools & Settings is global server settings section for admins, which is why you can't see that. That guide is for blocking email addresses/domains for the entire server, not a single user.

Google translate says: Your account is being reset. When the reset is finished, you receive an email with a link to create a new account... If you need data from your old account, back up will be available at https://heliohost.org/backup/ once the reset is complete.

I'm not sure if anybody has ever actually used that feature before. Let's see if Krydos knows something about this...

Your account is in the process of being reset. When it is finished, you'll receive an email with a link to create a new account. Please let us know once you've created the new account so we can add the domain back.

That domain is already present because it appears Kazvee added it a little while ago. It will take up to 2 hours to start working.

Yeah Krydos and @KazVee turned it into a guide. I'm sure others will find this useful as discussions on git and automatic deployment have come up before. Thank you again for the contribution on getting git automation working!

Krydos can do this I believe. If you're planning to run a script 24/7, be sure to pay attention to your load. You might get suspended if it's too heavy.

This one was either a false detection on our part, or the proxy has been removed. I wasn't the one who suspended it, but the typical proxy users have been installing is a node-based proxy called vless (also called Xray) along with Cloudflare Tunnels and nezhaJS. None of it works properly on Plesk because of the firewall, there's no way to stop it once started, and all of it is extremely heavy to the point that it can crash the server, so we banned proxies. Users wanting to run this thing are welcome to buy a VPS...it will actually work and not impact thousands of other users that way. Your account doesn't seem to have any of the usual content related to this proxy on it, though I do see residue from a former node app which may have been the proxy at one point... At the moment, all I see is WP which is what you described. Unsuspended.

Removed. If you need any of the files that were hosted on that domain, a backup is available here: https://heliohost.org/backup/

Domain changed. It may take up to two hours to start working.

Something on your account is still trying to send emails, and the server has removed your mail service again as a result. Your account tried to send 220 emails earlier today. Do you have email forwarding set up by chance? Forwarders are a very common way to get suspended for overuse of email.

No problem A few others also use it as well and have turned it back on. It's not an issue if its being used. The issues we saw were because every single one of the 4000+ domains on the server had it enabled, which meant lots of resources going to webmail subdomains that nobody used, and lots of exposure to bots that wanted to break in and send spam. By turning it off on domains where it's not needed, we save resources (both in terms of Apache vhosts and CPU/RAM use), and also substantially reduce Roundcube's exposure to abusive bots because the webmail subdomains simply show the (static HTML) queued page instead of Roundcube when its disabled.

Domain added. You do realize you can ask for more than one domain at a time right? For the storage space, you can do that here: https://heliohost.org/dashboard/storage/

We did a bulk-disable of webmail on all accounts recently because it was determined that webmail was responsible for PHP not working properly on our servers, 503 errors, and long Apache restart times due to wasted vhosts. Accounts also no longer come with webmail by default. The majority of our users don't use it. Disabling webmail for everyone was one of the many things done as part of this maintenance: https://helionet.org/index/topic/64578-johnny-maintenance/ That said, this was a one-time process and it should not remove itself repeatedly. If you turn it back on, it should stay enabled going forward. Turning it back on does require you wait 2 hours for an Apache restart before it will work again. Is it disabling itself again after you turn it back on?

The main domain must be replaced with something else, and it cannot be removed entirely. We can provide a subdomain like nthanga7.helioho.st if you would like. Does that work?

Try moving the code into a subfolder (e.g. make it vims.bharat.hacked.us/ci4/). The root of a domain can be...special. All domains support mod_rewrite by default, no need to request it or anything. These are the Apache directives applied to a domain root by default, so yes AllowOverride is set to All (and directory listings are enabled by default): <Location /> Options +Indexes AllowOverride All </Location>

That domain is hosted here and looks to be working, but may be violating the TOS for copyright infringement. We do not allow the hosting of IPTV content because the majority of the content offered through such services is illegal in the USA where we are based. Please remove all such content within 24 hours or you will be suspended.

Added. Please be sure to configure DNS. It may take up to 2 hours to take effect.

Done. It may take up to 2 hours to take effect. A backup is available here for any content you may need from the old domains: https://heliohost.org/backup/