wolstech

Domain changed. Please be sure to configure DNS. It can take up to 2 hours for the domain to work. You can request the certificates for softhauz.ca yourself in Plesk once the domain starts working. Also, in the future, please post these requests over in the Customer Service section. Forum sections that are not Customer Service or Questions are not routinely viewed by staff, and posting support requests in those sections may result in a delayed or no response.

We don't have an account with that domain. That said, it looks like you might be user wxxle. Is this correct? Assuming that's correct, you are suspended for having multiple accounts as well as for having a webshell on your account. Users are only allowed to have one account, and web shells are not permitted for security reasons (we consider them to be malware as they are frequently used by hackers). Which account do you want to keep?

These have to be created on our end. What username do you want (must start with username_ ) and what folder do you want as the root?

Krydos can look for this for you.

I believe the last time this happened (you log into SFTP and see a single folder with your username that you cannot open), it was an internal problem with the SFTP config. Krydos can fix this.

The site works properly for me in Chrome on my PC. Not sure what was wrong with MB's phone...

The headers were in English because I changed them for you. I already fixed the CGI bin folder for you as well as the permissions. They should not all be turned on, and the server will refuse to run the script for security reasons if you do set them that way. Either way, glad to see everything is working now.

It doesn't work for numerous reasons: First, you apparently deleted and recreated your cgi-bin folder, which breaks the ability to run CGI on the account. Second, you had the permissions on test.py set to 777 when they need to be 750. Third, you translated the header values. Headers and server commands must be in English because these are machine-read values defined as part of international standards. print("Tipo di contenuto: testo/html\n\n") I've fixed all the issues for you and the script is now working.

Have you tried these instructions? https://wiki.helionet.org/Google_Site_Verification

Domains already present as an addon domain cannot be converted to a main domain as doing so will break your account. If you really want to do this, you must reset your account (which deletes your data) and start over. Do you want me to reset your account?

Once a domain is added as an extra domain, it cannot be made the main domain later without fully resetting your account.

Domain added. Please be sure to configure DNS. The domain can take up to 2 hours to start working.

Domain changed. It can take up to 2 hours to function correctly.

Domain changed. It can take up to 2 hours to take effect. Note that you'll need more than just an A record pointed to Johnny's IP if you want all features to work. (Notably an MX as well as TXT records for SPF/DKIM/DMARC for email). If you just need a website, the A and AAAA records, as well as a CNAME for the www subdomain are sufficient.

Domain changed. It can take up to 2 hours to function. You can enable remote access in Plesk for MariaDB (it's in the properties of the database user at the bottom) if you want to use it from another server. The hostname you need to use for remote MySQL is tommy.heliohost.org, not your domain name.

You're suspended for copyright infringement for setting up an IPTV website, which is against our terms of service.

Domain added. It can take up to 2 hours to function.

You can use an external DNS provider such as Cloudflare if you want to do that. Set your domain up on Cloudflare, then set an A record pointed to the IPv4 shown in Plesk (and an AAAA record for the IPv6) to host your website here. Zoho will provide the other records needed for email (typically an MX record and a few TXT records for SPF and DKIM).

Domain added. Please be sure to set up DNS (either using our name servers or by creating A and AAAA records pointed to the IPs shown in Plesk). The domain can take up to 2 hours to function.

The proxy has been deleted from your account and you've been unsuspended. It may take a few minutes to work again. If we detect any form of proxy (or associated files and tools such as xray, cloudflare tunnels, or nezhajs), you will be resuspended. These tools are too heavy for our Plesk servers and cause a substantial impact to thousands of other users when you run them on our Plesk plans. If you would like to run these tools here, please purchase VPS to do so: https://heliohost.org/vps/ A VPS will let you use as many resources as you need without impacting our other users, and also gives you a dedicated IP.

We have to add domains for you on our side. What domain do you want added to your account?

You're suspended for having more than one account. Users are only allowed to have one account. The other account in this pair is already active. Which one do you want to keep? EDIT: Nevermind. After further review, the other account in this pair was violating our terms of service and has been banned. Since your account is empty, it has been unsuspended.

Domain added. It can take up to 2 hours to work.

This is probably going to need to be handled by Krydos again since I assume this is related to your VPS. Also, please do not post these requests in the "Website Management and Coding" forum as it will cause a delay in response. That section is not for meant for technical support and staff do not routinely read it. These requests should be posted in Customer Service for fastest response.

Yes, but it wouldn't help in your case because your account's email service is disabled due to repeated overuse (looks like you had it disabled twice then got suspended for it the third time). All 3 of those incidents happened around the end of August 2024. It looks like your account was sending hundreds of emails per day (144, then two different cases of 278 emails in one day). The limit is just 50/day. Do you know why this happened?