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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Unsuspended. I've also disabled node for you so it won't cause load in the meantime. It may take a few minutes to start working. Please be aware that HelioHost has a "three strikes" policy for repeat violations. This is your second. If you get a third suspension for load, you might not be unsuspended again. If that happens, you'll need to either purchase a VPS (which has no load limit) or find a new host.
  2. You're suspended for high load...again. This is your second time for this issue, and it looks like nothing has been done to solve it, considering both suspensions are for load resulting from running a node proxy (these are too heavy to run here and nearly always result in a suspension). What do you plan to do to make sure this never happens again?
  3. The account sankeith is not suspended. That said, there are several other accounts linked to this one that are suspended. You're technically not violating the TOS at the moment since only one of them is active. If you're going to maintain a website for someone else, the best method is to add extra domains to your account to avoid this issue (you can also add a second Plesk user to your account if you want the other person to be able to log in). If your relative is going to maintain it, then they should be unarchiving it and logging into it, not you. Is there a reason you created these separately? Also, we see at least 3 accounts, so what are the others if one of them is supposed to be a relative's site?
  4. This is a Krydos question. Escalating...
  5. For others who find this, the domains can take up to two hours to work after you unarchive the account.
  6. To move you to a different server, we have to delete your account and re-invite you on the other server. Do you need any of your data backed up before we continue?
  7. The account is full mostly because of a file called plastenik.csv that takes up 964.32MB of your 1000MB. Do you want me to delete it so you can access your account? Alternately, you can buy extra space for $5/1000MB, with a maximum of $25 for 6000MB (space beyond 6000MB will require a VPS). If you would like to do this, you can paypal the money to us (admin@heliohost.org) or use any of the donation links, then post the transaction ID so we can add the space to your account.
  8. You'll need a VPS for that. We don't allow opening inbound ports on the shared hosting, and whether a binary would even run would also depend on whether it's built for the right platform. https://heliohost.org/vps/
  9. Added. Non-authoritative answer: agriglowbiotech.com text = "v=spf1 ip4:65.19.141.67 ip6:2001:470:1:1ee::2009 ~all" agriglowbiotech.com text = "google-site-verification=7NBJ1soWVWT76hs2le6Rq0RDwbd5r-zeXw3fl8a0PB8" > There should be an HTML verification method as well though.
  10. Requests and beautifulsoup4 are already present but older versions (whether we can update without breaking other users, I don't know), and python-docx needs to be installed. Krydos can do this.
  11. Domain karvp.helioho.st has been added. It can take up 2 to hours to work.
  12. The account chene5365 has been unsuspended. It may take a few minutes before it works.
  13. You're suspended for having more than one account. Which account do you want to keep?
  14. We don't have an account under that email address.
  15. The subdomain webmail.ookma-kyi.tech is not hosted here. I'm getting a broken cpanel login page when I visit it. Since you're using CF, please turn off the proxy feature (the "yellow cloud") and make sure the DNS points to our IP, then try again.
  16. Domain added. It can take up to 2 hours to work. To manage the content, simply edit the st4lwplf.helioho.st site and both domains will update.
  17. Are you saying you just want a single subdomain of your domain (main.st4lwolf.org) added to your account while the root (st4lwolf.org) is hosted elsewhere?We can do that. You can just create an A and AAAA record for main.st4lwolf.org (on whatever DNS server you already use) to point the one subdomain to our servers. That way the main.st4lwolf.org subdomain will be hosted here, but the root st4lwolf.org won't. Do you want me to add the domain? If so, do you want it to be an alias (show same content as) st4lwolf.helioho.st, or do you want it as an addon (separate website) on your account?
  18. Unsuspended. It may take a few minutes to start working.
  19. If you don't understand the above, having 2 email addresses does not make you 2 people. By one per person, we mean one account per human being.
  20. You're suspended for having more than one account. Which one do you want to keep? (You can have two websites on one account, so if you need them merged, let us know).
  21. @MoneyBroz Your solution won't work because it only captures one file, and points it to the wrong place anyway. Even if you fix the target, a user visiting /someotherfile.html won't be redirected using that code. For .htaccess, I think you'd actually want one of these (both should be placed on the old domain's web server): To carry the request to a new domain (e.g. olddomain.com/somefile.html becomes newdomain.com/somefile.html) RewriteEngine On RewriteCond %{HTTP_HOST} ^olddomain.com$ [NC,OR] RewriteCond %{HTTP_HOST} ^www.olddomain.com$ RewriteRule (.*)$ https://newdomain.com/$1 [R=301,L] Or to ignore the requested page and send everything to the homepage of the new domain: RewriteEngine On RewriteRule ^(.*)$ https://newdomain.com/ [R=301]
  22. Account has been reset. Please check your email for a link to start over.
  23. If it has a certificate that was just installed, it takes up to 2 hours to take effect. You may also need to clear your cache.
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