wolstech

Do you mean you want it reset (start over)?

That only freed up 178MB (the only February backups were in the admin and volledig folders, others only contained March and newer), but its enough that I can unsuspend it now so you can clean it up yourself. Unsuspended.

Your account is over quota due to a folder called vpsbackups that takes up the whole 1000MB. Combined with logs and such, the account ran out of space. Do you want me to delete the contents of this folder so you can access your account again? Or would you like to buy more space ($5/1000MB to a max of 6000MB)? Either way you're going to have to adjust or disable these backups so it doesn't fill up again, though a larger account means you can keep more of them at a time.

Krydos has already cancelled your VPS per your email request. Thank you for using your VPS service. https://helionet.org/index/topic/59794-hh781337-re-heliohost-vps95-jesfaj7/?do=getNewComment

Added. Please make sure DNS is set up properly either by pointing the name servers to ns1.heliohost.org and ns2.heliohost.org, or by setting A and AAAA records pointed to the IPs shown in Plesk. As of now, this domain is not hosted with us, and will be disabled automatically in the future if DNS is not set up. It may take up to 2 hours to work.

Account opan has been reset. Please check your email for a link to start over with a new account. If you need any of the data from your current account, a backup from before the reset is available at https://heliohost.org/backup/

You were suspended for high load due to using too much memory (you used 104GB, the limit is 100GB per day). You can monitor your load here: https://heliohost.org/dashboard/load/ Please fix the issue quickly. Unsuspended.

Do you want me to just reset the account instead? That'll delete the entire account and reinvite you to make a new one.

We cannot reinstall the OS on a VPS that was deleted due to a paypal dispute.

The VPS comes as an empty linux VM. You have to install Apache/PHP/mysql/etc., or install something like Hestia or Keyhelp, which includes all that and gives you a web interface to make it easier to use. Then you have to move your data and set the website up. With a VPS have you can use all of its resources with no real risk of suspension as long as you pay the bill and don't violate the terms of service. Krydos is the expert on VPSes, and he has both installed Hestia and helped users migrate to their VPS in the past. He may be able to do so for you as well if you're interested, so I'll escalate this for you to see what he has to say

For Plesk service, that's coming soon. It will be called Morty and will charge you monthly based on the amount of resources used. Not sure when it'll be released though as we still have quite a bit of work to do in developing it. We've never offered paid shared hosting in the ~19 years we've existed, so it'll be a first for us. In the meantime, you could buy a VPS instead (https://heliohost.org/vps/) if you need more resources, and we can install something like Hestia on it to give it a web interface if you don't want to spend a bunch of time configuring it from a command line.

Added. I also set up SPF for you so mail from mehla.heliohost.us will actually deliver to people...

Added. > set type=txt > mehla.heliohost.us Server: UnKnown Address: 2601:41:c080:e21:1691:82ff:fec5:a840 Non-authoritative answer: mehla.heliohost.us text = "google-site-verification=jFQNsEZglV_KcRm9uSjlhGtH3D9KX7ALm0EpZXLh0b0" >

See https://helionet.org/index/topic/59742-solved-account-suspended/

You're suspended for high load. Please watch your load here: https://heliohost.org/dashboard/load/ This was your load over the past 24 hours...whatever is on your account started causing a ton of load around 21:00 UTC yesterday. Please fix it quickly. Unsuspended.

You have to ask us for additional domains if you need them. There is no way to do it yourself without violating the terms of service. There is also a maximum of 10 domains per person. Technically you shouldn't even be unsuspended at this point since you've done this 3 times already, but I'll be nice and give you one more chance. If you are seen creating or using more than one account again for any reason, you will be permanently banned. Unsuspended...again. Now, are there any domains that you need added to your tenantproject202 account?

I agree with Krydos. You did not learn your lesson the first two times you did this, and I don't think you'll learn the third time either. You also haven't explained to us why you keep creating multiple accounts. The Terms of Service explicitly state that you can have exactly ONE account. Can you explain why you refuse to follow the rules?

Closed at request of user.

Try using johnny.heliohost.org as the incoming and outgoing mail server instead of your domain. SPF and DKIM are needed and if they are not set up, mail from your account won't deliver to others. I'll escalate that for Krydos to set up for you.

Krydos is the only one who can install this. Escalating.

What version of PHP are you using?

I am going to mark this for Krydos as well just to check in this because I had to re-enable sccart.heliohost.org too, which should never have been disabled as it is definitely hosted here and has valid DNS.

The domain was likely disabled because it was determined to not be hosted here (which appears to be true considering the site is working while disabled, implying it's hosted elsewhere). If the A records in CF do not point to our servers, the domain will not validate when our server checks if it's hosted here, and it subsequently gets disabled to improve server performance. The domain has been re-enabled. Please make sure DNS is pointing to our servers or it will get disabled again automatically. The domain may take up to 2 hours to start working.

Also, we are unable to provide assistance for servers that are not ours. As a result, we’re not able to assist with a local development installation of Apache on your computer.

Name servers are ns1.heliohost.org and ns2.heliohost.org.