wolstech

This is the guide we have for Lets Encrypt if you need a certificate: http://wiki.helionet.org/Installing_a_Let%27s_Encrypt_SSL_Certificate After you install a certificate, it can take up to 12 hours to go into effect. SSL did give someone else on Johnny some trouble recently though, where it just would not go into effect no matter how it was installed. If that happens, a root admin would need to check on it for you. As mentioned previously, you'd be best off moving to Tommy. That server comes with SSL automatically included as previously mentioned, so there's no messing around with certificates necessary. The server is also much faster and has significantly better uptime.

@Bailey: That stuff's already been checked. There's nothing more he can do except wait for Krydos.

I don't know what it could be if the permissions and remote mysql are configured correctly. Escalating.

You'll get that error if the server is down when you try to log in. Johnny is down due to high load at the moment: http://heliohost.grd.net.pl/monitor/ Give it a little while and try again. If it still doesn't work, try logging in at https://johnny.heliohost.org:2083/ instead.

Your first step is to request Java, which you can do through cPanel in the software section. Please note that since you picked Johnny, the wait for Java is several *months* before you can use it. I would recommend deleting your account and moving to Tommy, where you can get Java within a few hours. Once you get Java, Tommy users have an option in cPanel's Java page to upload a WAR file (Johnny users will need to request that a root admin deploy a WAR file for them). You can also just upload jsp files directly using your choice of file management tool (cPanel, FTP, Webdisk, etc.). Please note that we do NOT support running standalone custom servers or socket applications. If you application is designed to be a standalone program (not designed to be run through Tomcat), or it needs to listen on custom ports, it won't run here.

You can't change your main domain because that domain is already attached to your account. Your main domain cannot also be an Alias or an Addon Domain. We usually recommend just using an Alias instead of changing your main domain anyway. If you really want to change your main domain, remove the domain from the Aliases or Addon Domains section of cPanel first.

Unfortunately, the full software is not capable of being made portable due to the way the software works, though the miner component could be made to run portable for manual mining. A portable miner will be considered for the future, thank you for the suggestion. As for your antivirus, this is an expected result. Antivirus programs flag it because coin miners are often installed by malware without the user's consent. The software requires the downloaded miner assignments be in the folder C:\ProgramData\RAX Technologies\RGS, and this will not be changing. Please add this folder to your antivirus exclude paths, as all miners downloaded by heliomine will appear in there. Heliomine is a rebranded variant of another program called RGS, and as such it shares code and file paths with that program.

Yes you can reuse the email address.

If I had to guess, it's probably the cPanel File Manager's trash bin. Have you deleted a lot of stuff? Go into the cPanel File Manager and empty the trash. At this time we don't offer additional disk space, though plans for this are in the works.

Use tommy.heliohost.org:1342 for the host name.

The one you're posting from is not blocked. Is there a different IP address that needs unblocked?

12/12/17 @ 8:13PM UTC+1 was a DDoS or HE connectivity issue that was beyond our control. All servers went down at the same time, so a second server won't help there: http://heliohost.grd.net.pl/monitor/archive/?2017-12-12 12/9/17 @ 9:40PM UTC+1: No outage at that time, but there was a prolonged outage earlier in the day on Tommy, related to an unknown issue that caused excessive load and its fix which involved rebooting the server: http://heliohost.grd.net.pl/monitor/archive/?2017-12-09 This one may have benefited from a second server. 12/4/17 @ 6PM UTC+1: There were actually two events that day, both were user-induced load spikes and the server worked as designed by suspending the users and returning to normal operation within minutes. http://heliohost.grd.net.pl/monitor/archive/?2017-12-04 Both users have since posted here on the forums and we helped address their load issues (one was a website that got hit by a botnet, the other was malfunctioning WordPress).

Once your delete finishes, just go to our website and sign up again: https://www.heliohost.org/signup/ Be aware you can't reuse your username unless I change your forum account's name first though. Do you want me to do this?

Wait for Krydos. CF will not help with MySQL, but then we don't usually have issues with MySQL either. It's always Apache that goes down (because it has to restart for new domains and accounts), and CF will help with Apache so long as the content is not dynamic (e.g. a forum).

You're not blocked.

You can try Plain FTP (insecure) on port 21 instead. If speed is your issue though, I'd recommend moving to Tommy or Ricky. Your entire experience would be much faster, Regular FTP is known to work over on those servers, and SFTP is not unusably slow if you need the security.

The system doesn't support "resetting" accounts. You'll need to delete your account, wait an hour or two for deletion to finish, then sign up again.

This happens all the time on Johnny. We recommend SFTP because it's actually secure and seems to work more reliably. This is how FileZilla should be configured for Johnny: https://i.imgur.com/U5p0HL9.png Use your cPanel username and password. If you use a different client, your setup should be fairly similar. Use the host and port shown.

I'll escalate this for you just because I've never had someone ask for two accounts with the intended purpose being downtime mitigation. We usually recommend CloudFlare for this purpose.

Unblocked. It got blocked during our effort to mitigate a DoS that came from the same range of addresses. It was nothing you did.

As long as all the custom certs are fully deleted, yes they should regenerate in 24 hours. If they don't, let us know and we can force the autossl to run on your account.

You can't do this because you're actually violating our terms of service by having two accounts without permission. Please delete one of the two accounts instead or provide a reason why you think you need two accounts. If you are unaware, you can host more than one website on a single account by using the add on domain feature. Please note that disk space is NOT a valid reason for two accounts. I would recommend keeping the tommy account. If one of the accounts is not deleted within 24 hours, both will be suspended until you decide which one you want to keep.

The topic in question has been removed from public view.

The software actually mines two coins called Electroneum and Aeon, which we sell for bitcoin. Your computer's mining speed can be seen in the program settings on the statistics tab (please note it only updates once per minute). The value for Hashes/second (H/s) is the speed. If you start the miner manually, the miner's output will be visible in the console window and you can watch it there as well. Because the software is a pool miner, there is no direct link between the numbers and produced coins, other than "faster speed means more money". The software sums all PCs with the same username for tracking purposes, and we can see those numbers on our end. There is no public stats leaderboard at this time (it's in the works!), but the stat data from participants is being collected, and will be available when we publish a leaderboard.

Unblocked.